Administration and Customer Service Officer

2 months ago


Gold Coast, Australia Med-X Full time

The Shred-X Group consisting of Shred-X and Med-X, is a dynamic and rapidly expanding organisation dedicated to outstanding customer service and the continual advancement of innovative and sustainable products and services.

Med-X Healthcare Solutions is a specialist provider of complete Clinical Waste, Sharps Disposal and Hygiene & Washroom Solutions throughout Australia.

**Key Responsibilities**:

- Effectively handle client enquiries & service bookings
- Manage client communications
- Manage branch stock control and order requirements
- Process documentation and liaise with internal & external stakeholders
- Coordinate requests with external vendors
- Client report preparation and submission
- Provide administrative and organisational support for the branch & management
- Support BDMs with new customer requirements & new business transitions

**What we are looking for**:

- Proven experience in office administration, customer service or a similar role.
- Excellent organisational and time management skills.
- Strong verbal and written communication abilities.
- Proficiency in Microsoft Office Suite
- Attention to detail and problem-solving skills.
- High level of professionalism and discretion.

**Shortlisted applicants will be required to**:

- Be eligible to legally live and work in Australia
- Undertake a pre-employment medical assessment relative to their position
- Appropriate immunisation requirements, including COVID 19 vaccinations.

**What’s in it for You**:

- Market Competitive salary
- Birthday Vouchers and Celebrations
- Learning and development opportunities
- Great benefits including employee shopping discounts
- Employee reward and recognition program
- Employee Assistance Program (EAP) through Drake Works which covers mental health, nutrition, financial, legal, coaching and career transition support
- Company Uniform

**Shortlisted applicants will be required to**:

- Pass a Federal Police clearance check
- Be eligible to legally live and work in Australia
- Undertake a pre-employment medical assessment relative to their position
- Appropriate immunisation requirements, including COVID 19 vaccinations.

Apart from joining a "family" who take work and team environments very seriously, this is an awesome opportunity to join a growing industry with a business that consistently adapts to change leading with a strong environmental focus. As part of the Med-X team you have access to company benefits such as career progression opportunities, employee discounts at over 300 retailers, supportive team environment and inclusive team atmosphere.



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