Administration and Customer Service

2 weeks ago

Gold Coast, Australia Balance Mobility Full time

Biggera Waters, Gold Coast QLD

Client Liaison & Sales Administration (Administration & Office Support)

Full time

Balance Mobility is a family owned, Gold Coast based business where we provide best practice Mobility Equipment to the Aged Care and NDIS Sector.

Our retail stores and offices are located in Biggera Waters and Tweed Heads and the position will be full time at Biggera Waters.

To be successful in this role you must enjoy working with people, have comprehensive computer skills and have excellent communication skills. We are looking for an energetic person who enjoys working in a fast-paced environment and places great importance on attention to detail.

Responsibilities and Duties
- Respond to E-Mail, telephone and/or face to face enquiries.
- Providing quotes and completion of in store and online sales.
- Advising customers by providing information and advice on products.
- Answering incoming calls, taking messages and re-directing calls as required.
- Directing customers by leading them to products and suggesting items and add ons if required.
- The ability to handle sensitive information and situations in a confidential and confident manner.
- Developing a comprehensive understanding of product range and equivalent alternatives available.
- Creating invoices for Dept Veteran Affairs and uploading on portal.
- Create NDIS quotes, invoices and use the NDIS portal.

Key Requirements
- Flexibility, adaptability and ability to multitask in a fast paced environment.
- Willing to go the extra mile for customer satisfaction.
- The ability to work autonomously and as part of a team.
- Highly competent computer skills, including Word, Excel, Outlook and One drive.
- The ability to attend to client’s needs in a genuine and empathetic manner.
- Strong organisational and administrative skills, including an ability to prioritise workloads.

If you are looking for a long-term opportunity, where your dedication and skills are valued and recognised, whilst being afforded the opportunity to grow and develop, we would love to hear from you.

Please note - A Police check or the ability to obtain one will be a requirement for this role.

Experience with NDIS, DVA or Home Care Packages and portals would be highly regarded but not necessary.

Employer questions

Do you have experience in administration?

Which of the following statements best describes your Covid-19 vaccination status?

Do you have customer service experience?

**Job Types**: Full-time, Part-time, Permanent

Expected hours: No less than 28 per week

**Benefits**:

- Professional development assistance

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Penalty rates
- Performance bonus

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 3 years (preferred)

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Gold Coast, QLD (required)

Ability to Relocate:

- Gold Coast, QLD: Relocate before starting work (required)

Work Location: In person

  • Customer Service Administrator

    2 weeks ago

    Gold Coast, Australia HAYS Full time

    A rare opportunity to join a national manufacturing as their customer service admin on the Northern GC **Your new company** Our client is a leading manufacturing and distribution company based North of the Gold Coast. A unique opportunity has arisen for an experienced Customer Service Administrator to join this reputable and established company. **Your...

  • Customer Service Administrator

    3 weeks ago

    Gold Coast, Australia The Recruitment Alternative Full time

    **Pivotal role within the Service Team**: - **Busy & challenging position with loads of variety**: - **Join a company that is making a positive impact on the environment**: - **Equal Opportunity Employer with high values** **About the Role** Our Client is a highly successful local manufacturing business who have been in operation since 1969. With a...

  • Administration and Customer Service

    2 weeks ago

    Gold Coast, Queensland, Australia Balance Mobility Full time

    Biggera Waters, Gold Coast QLDClient Liaison & Sales Administration (Administration & Office Support)Full timeBalance Mobility is a family owned, Gold Coast based business where we provide best practice Mobility Equipment to the Aged Care and NDIS Sector.Our retail stores and offices are located in Biggera Waters and Tweed Heads and the position will be full...

  • Customer Service Officer

    2 months ago

    Gold Coast, Australia Queensland Building and Construction Commission Full time

    Key Outcomes and Accountabilities **The aim of this role is to**: - Provide information, advice and service to customers on building related matters including QBCC's legislation, services, policies, procedures and products. - Interpret and assist with matters relating to the delivery of QBCC's services. These services include: - Home Warranty Scheme -...

  • Customer Service Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Queensland Building and Construction Commission Full time

    Key Outcomes and AccountabilitiesThe aim of this role is to:Provide information, advice and service to customers on building related matters including QBCC's legislation, services, policies, procedures and products. Interpret and assist with matters relating to the delivery of QBCC's servicesThese services include: Home Warranty Scheme Contractor compliance...

  • Customer Service Administrator

    2 weeks ago

    Gold Coast, Queensland, Australia The Recruitment Alternative Full time

    Pivotal role within the Service Team:Busy & challenging position with loads of variety:- Join a company that is making a positive impact on the environment:Equal Opportunity Employer with high valuesAbout the RoleOur Client is a highly successful local manufacturing business who have been in operation since 1969. With a market share of 80% in South East Qld...

  • Customer Service Administrator

    2 weeks ago

    Gold Coast, Queensland, Australia Recruitment Alternative Full time

    Pivotal role within the Service Team:Busy & challenging position with loads of variety:- Join a company that is making a positive impact on the environment:Equal Opportunity Employer with high valuesAbout the RoleOur Client is a highly successful local manufacturing business who have been in operation since 1969. With a market share of 80% in South East Qld...

  • Pre and Post Construction Administrator

    2 weeks ago

    Gold Coast, Queensland, Australia GemLife Administration Pty Ltd Full time

    Join our vibrant team as an all-round Construction Administrator. We are dedicated to delivering high-quality luxury homes, and your role will be instrumental in ensuring both Contractor and customer satisfaction by efficiently managing processes and resolving issues, previous construction experience is essential.Role Overview:In charge of your own...

  • Customer Administrative Officer

    4 weeks ago

    Gold Coast, Australia Public Trust Office Full time

    We have an excellent opportunity for enthusiastic individuals to join our Customer Experience and Delivery team located in Southport. We are seeking people who have a strong interest and experience in working within a customer focussed environment undertaking a variety of work and the ability to rapidly acquire the skills and knowledge to be successful in...

  • Customer Administrative Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Public Trust Office Full time

    We have an excellent opportunity for enthusiastic individuals to join our Customer Experience and Delivery team located in Southport. We are seeking people who have a strong interest and experience in working within a customer focussed environment undertaking a variety of work and the ability to rapidly acquire the skills and knowledge to be successful in...

  • Administration Officer

    1 week ago

    Gold Coast, Australia Queensland Police Service Full time

    **The core capability requirements for this role are**: - Contribute to the development, implementation and review of systems, policies and procedures which support the provision of services within Prosecution Services. Prepare and process correspondence and other documentation including data entry relevant to court documentation in accordance with approved...

  • Customer Administrative Officer

    4 weeks ago

    Gold Coast, Australia Public Trust Office Full time

    About the Role This position operates within the Customer Experience and Delivery (CED) Program, which delivers deceased estate and trust administration, including administering the financial affairs of clients who have a decision-making disability. This role is primarily involved in providing administrative support to staff of the Program. You may also have...

  • Administration Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Queensland Police Service Full time

    The core capability requirements for this role are:Contribute to the development, implementation and review of systems, policies and procedures which support the provision of services within Prosecution Services. Prepare and process correspondence and other documentation including data entry relevant to court documentation in accordance with approved...

  • Aps3 Administration/customer Service

    4 weeks ago

    Gold Coast, Australia Chandler Macleod Full time

    **Location*** - Gold Coast, Queensland - **Category*** - Office Support - **Salary** - $ AUD - $ AUD Hourly - **Posted** - 12-Apr-2024 - **Work type** - Casual/Temp - **Contact** - Sarah Weekly - **Reference** - BH-159614-1 - **About the company**: **About the role**: - Reviewing, processing and assessing documentation and ensure all information is correct...

  • Customer Service Officer

    3 weeks ago

    Gold Coast, Australia HAYS Full time

    Join a dynamic and innovative team as their newest Customer Service Officer on the Central Gold Coast! **Your new company** Our client is a leader in their field. A rare opportunity has arisen for a Customer Service Administrator to join their dynamic and growing team. **Your new role** Your new role will involve being: - First point of contact -...

  • Customer Service

    2 weeks ago

    Gold Coast, Queensland, Australia Fiona Watson Recruitment Full time

    Our client is an established, multi-faceted residential construction group that is delivering a variety of residential housing across South East Queensland. They currently have one of the most robust pipelines of work with projects leading well into 2025. Due to this market-standing they have a requirement to expand their existing team with an experienced...

  • Administration Support Officer

    1 week ago

    Gold Coast, Australia Transport and Main Roads Full time

    In the role of Administration Support Officer, you will contribute to the efficient operations of the Regional Compliance Unit by working collaboratively in a team providing quality and timely administrative support within the transport compliance environment. As an Administration Support Officer you will use your ability, knowledge and experience to: - Work...

  • Client Services Administrator

    2 weeks ago

    Gold Coast, Queensland, Australia ROBERT WALTERS AUSTRALIA Full time

    Contract type: FULL_TIME Specialism: Banking & Financial Services Focus: Investment Management Industry: Financial Services Salary: Attractive Salary Package Workplace Type: On-site Experience Level: Associate Location: Gold Coast FULL_TIME Consultant: Matthew Hall Job reference: /001 Date posted: 22 May 2024 gold-coast...

  • Customer Service Officer

    2 weeks ago

    Gold Coast, Australia AMA Collision Full time

    Permanent, full-time position. Monday to Friday - get your weekends back! - Grow your career in a long term position with a supportive team - Arundel location, secure onsite staff parking, large lunchroom, coffee and vending machines and weekly staff lunches! AMA Group is the leader in collision repair, with the biggest network of facilities across...

  • Administration Support Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Transport and Main Roads Full time

    In the role of Administration Support Officer, you will contribute to the efficient operations of the Regional Compliance Unit by working collaboratively in a team providing quality and timely administrative support within the transport compliance environment.As an Administration Support Officer you will use your ability, knowledge and experience to: - Work...