Business Support Officer

2 weeks ago

Cheltenham, Australia Drake International Full time

**Business Support Officer**
- Short term 2 months contract
- Full time 38 hours per week
- Based in Cheltenham
- Hourly rate varies from $34.79-$37.90
- Local Government

**Position Summary**
- The roles of Business Support Officer supports the Manager in establishing, monitoring and reporting of administrative and management systems and processes for the Department.
- You will provide high level administrative support, ensuring the effective and efficient delivery of departmental objectives, targets and key performance measures, in line with Council's planning framework and annual business plan.
- The role will also ensure that a customer focused service is provided to Council, the community and employees at all times.

**Position - Responsibilities**
- Maintain and update information systems
- Assist in reviewing administration systems to ensure there is continuous improvement in administration practices
- Assist with the management of appointments and bookings
- Ensure prompt collection and distribution of correspondence
- Diary and office management
- Assist with maintaining Key Registers
- Accurately enter and retrieve data
- Maintenance of records
- Coordinate stationery and supply orders
- Invoicing as required
- Record and distribute meeting minutes
- Follow-up action items arising from various meetings
- Assist in the organisation and management of functions and meetings, including:

- Meeting correspondence
- Book Attendees
- Provide reliable, efficient and effective telephone and reception support
- Screen and take accurate details of the phone calls and enquiries and direct to appropriate officers.
- Develop effective customer relationships
- Process and resolve customer complaints
- Promote the council and its values
- liaise with internal & external customers, providing accurate and quality information and advice

**Knowledge and Skills**
- A sound understanding of customer service standards
- Proficient in the maintenance and development of computerised and manual information systems
- Knowledge of invoicing and financial reporting
- Knowledge of budgets and Service delivery plans
- Basic business writing skills
- Developed office management skills including the ability to use and initiate recommendations to the office systems.
- An understanding of the principles associated with monitoring, reviewing and reporting actual performance against programmed outputs.
- Knowledge of Local Government systems, processes and objectives is desirable
- Post year 12 qualifications in business management, office administration or similar, or significant demonstrable "on the job" experience in a similar role.
- Relevant experience in a customer service-focused industry.
- National police check
- Working with children check
- The above position is open only to applicants who have a current right to work in Australia. _
- Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply._
- Apply

Explore Similar Jobs

For a full range of jobs available across the country, explore our vacancies today

**Job Title**

**Location**

**Date Posted

  • Business Support Officer

    4 weeks ago

    Cheltenham, Australia Drake International Full time

    **Business Support Officer** - Short term 2 months full time contract till September 2023 - Based in Cheltenham - Local Government - Hourly Rate varies from - $34.79 to $37.90 **Purpose of the role**: The roles of Business Support Officer supports the Manager in establishing, monitoring and reporting of administrative and management systems and processes...

  • Business Support Officer

    2 months ago

    Cheltenham, Australia Charterhouse Full time

    Vibrant Local Government authority in Bayside seeking an experienced Administrator | Accessible by public transport, located close to train station | Immediate start date, two month contract - **Assist with the day to day running of the planning department**: - **Fast paced environment, previous administration and customer service experience is...

  • Business Support Officer

    5 days ago

    Cheltenham, Victoria, Australia Charterhouse Full time

    Vibrant Local Government authority in Bayside seeking an experienced Administrator | Accessible by public transport, located close to train station | Immediate start date, two month contract- Assist with the day to day running of the planning department:Fast paced environment, previous administration and customer service experience is essential:- Initial two...

  • Sales Consultant Education

    2 weeks ago

    Cheltenham, Australia National Business Institute of Australia | NBIA Full time

    Leading Registered Training Organisation (RTO) - Hybrid - Part time role, immediate start. **About us**: The National Business Institute of Australia (NBIA) is a private Business School and Registered Training Organisation based in Melbourne. Simply put, we offer accredited qualifications that provide effective academic and skills training and certification...

  • Customer Support Liaison Officer

    4 weeks ago

    Cheltenham, Australia Next Payments Full time

    This is an exciting opportunity for a motivated Customer Support person to join our Next Payments team based in Cheltenham. We are looking for an enthusiastic person, someone who displays initiative and a strong desire to contribute and learn. Reporting to the Australian Operations Team Leader this role will see you providing quality service, support and...

  • Office Receptionist

    4 weeks ago

    Cheltenham, Australia The Global Beauty Group Full time

    **Summary**: - **Location**:Moorabbin (On-Site Parking Available) - **Hours**:8.30 - 5.30 pm Monday-Friday - **Remuneration**:$55K- 60K + Super **Who We Are**: Welcome to **The Global Beauty Group**, where innovation and beauty meet! We're the powerhouse behind **over 25 cutting-edge beauty technologies**, illuminating more than **5000 businesses across...

  • Referendum Support Roles

    6 days ago

    Cheltenham, Victoria, Australia Chandler Macleod Full time

    Location***- Cheltenham, VictoriaCategory***- Office SupportSalary- $31 AUD - $38 AUD HourlyPosted 05Oct2023Work type Casual/TempContact Teresa ZanattaReference BH152200As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years...

  • Bookkeeper/office Administrator

    4 weeks ago

    Cheltenham, Australia Atmail Full time

    Ticketebo is going places. And as our new Bookkeeper/Office Administrator you will be too! This is a unique opportunity for a vibrant and experienced Bookkeeper to take on this role that is far more than straight Bookkeeping. Since 2013, Ticketebo has been delivering our exceptional suite of on-site and online ticketing solutions to thousands of event...

  • Bookkeeper/office Administrator

    1 day ago

    Cheltenham, Australia Atmail Full time

    Ticketebo is going places. And as our new Bookkeeper/Office Administrator you will be too! This is a unique opportunity for a vibrant and experienced Bookkeeper to take on this role that is far more than straight Bookkeeping. Since 2013, Ticketebo has been delivering our exceptional suite of on-site and online ticketing solutions to thousands of event...

  • Accounts Officer

    2 months ago

    Cheltenham, Australia Robert Half Full time

    Accounts Officer || Seeking a role within school hours? This is IT! Cheltenham Location | Immediate Start | $37.00 ph **What's on Offer?** - Temp to perm opportunity with an immediate start - Work close to home in Bayside - Ideal school hours - working all 5 days | 9.30am - 3.00pm - $37.00 per hour + super - Friendly and supportive...

  • Accounts Officer

    13 hours ago

    Cheltenham, Australia Robert Half Full time

    Accounts Officer || Seeking a role within school hours? This is IT! Cheltenham Location | Immediate Start | $37.00 ph **What's on Offer?** - Temp to perm opportunity with an immediate start - Work close to home in Bayside - Ideal school hours - working all 5 days | 9.30am - 3.00pm - $37.00 per hour + super - Friendly and supportive...

  • Office Administration

    2 weeks ago

    Cheltenham, Australia ASV Wadeson Full time

    We are a quickly growing accounting firm in the Cheltenham/Moorabbin area looking for a motivated and confident Office Administrator to assist with the day to day running of our busy practice. You would have the ability to work both autonomously and as part of a Team and be looking for: - A safe & friendly working environment - A stable position with...

  • Payroll Officer

    3 weeks ago

    Cheltenham, Australia The Andersen Partnership Full time

    $85,000-$90,000 + Super - Based in Cheltenham - End to end payroll processing I am currently seeking a highly motivated and experienced Payroll Officer with experience in Age Care and/or Healthcare to work in a close-knit team. Working full time in the office in Cheltenham, reporting to the Payroll Manager. **Role** Your duties will include but are not...

  • Customer Support Liaison Officer

    3 weeks ago

    Cheltenham, Australia Next Payments Full time

    **Your NEXT Opportunity** This is an exciting opportunity for a motivated Customer Support person to join our Next Payments team based in Cheltenham. We are looking for an enthusiastic person, someone who displays initiative and a strong desire to contribute and learn. Reporting to the Australian Operations Team Leader this role will see you providing...

  • Customer Support Liaison Officer

    4 weeks ago

    Cheltenham, Australia Next Payments Full time

    **Your NEXT Opportunity** This is an exciting opportunity for a motivated Customer Support person to join our Next Payments team based in Cheltenham. We are looking for an enthusiastic person, someone who displays initiative and a strong desire to contribute and learn. Reporting to the Australian Operations Team Leader this role will see you providing...

  • Customer Support Liaison Officer

    4 weeks ago

    Cheltenham, Australia Next Payments Full time

    **Your NEXT Opportunity** This is an exciting opportunity for a motivated Customer Support person to join our Next Payments team based in Cheltenham. We are looking for an enthusiastic person, someone who displays initiative and a strong desire to contribute and learn. Reporting to the Australian Operations Team Leader this role will see you providing...

  • Customer Support Liaison Officer

    2 weeks ago

    Cheltenham, Australia Next Payments Full time

    **Your NEXT Opportunity** This is an exciting opportunity for a motivated Customer Support person to join our Next Payments team based in Cheltenham. We are looking for an enthusiastic person, someone who displays initiative and a strong desire to contribute and learn. Reporting to the Australian Operations Team Leader this role will see you providing...

  • Customer Support Liaison Officer

    2 weeks ago

    Cheltenham, Australia Next Payments Full time

    **Your NEXT Opportunity** This is an exciting opportunity for a motivated Customer Support person to join our Next Payments team based in Cheltenham. We are looking for an enthusiastic person, someone who displays initiative and a strong desire to contribute and learn. Reporting to the Australian Operations Team Leader this role will see you providing...

  • Maintenance Officer

    2 months ago

    Cheltenham, Australia Arcare Aged Care Full time

    **Maintenance Officer | Arcare Cheltenham** - Casual position available - Busy and Varied Site Maintenance Role - Flexibility Available - excellent employment conditions Seeking a hands-on site maintenance officer to join our team. Form relationships that matter and build on this every day. **On Offer** - A flexible working environment to balance your...

  • Maintenance Officer

    3 weeks ago

    Cheltenham, Australia Arcare Aged Care Full time

    **Maintenance Officer | Arcare Cheltenham** - Casual position available - Busy and Varied Site Maintenance Role - Flexibility Available - excellent employment conditions Seeking a hands-on site maintenance officer to join our team. Form relationships that matter and build on this every day. **On Offer** - A flexible working environment to balance your...