Administrator

3 weeks ago


Parramatta, Australia Ventia Pty Limited Full time

**Administrator**:

- Date: 21 Aug 2023- Location: Parramatta, NSW, AU, 2150- Company: VentiaVentia have an exciting opportunity for a **Claims Administrator** to join the Land and Housing team in a full-time permanent capacity.

**What’s on offer**:

- Hybrid working arrangements, split between remote working and our bright Parramatta office with a minimum requirement to be in the Parramatta office one day a week.
- Full time permanent role with the option to start your day at 7am, 8am or 9am.
- Access to employee benefits such as corporate travel discounts, novated leases, private health discounts, credit discounts and more.
- Genuine opportunities for professional and career development across the contract and/or the bigger Ventia business.
- Small and supportive team that are a part of one of the largest essential services in Australia & New Zealand.
- Access to a variety of Health and Wellness initiatives - including the EAP, Ventia's Healthy Minds program and Healthy Bodies program.
- We look after each other and foster our people's wellbeing.

**About the role**:
The** Claims Administrator** will effectively coordinate and administer the subcontractor engagement and management process for the Land and Housing contract. As well as:

- Manage the vendor queries inbox and respond to all queries in a timely manner.
- Review robotics report and identify items to be released or rejected.
- Liaise with a variety of internal and external stakeholders to resolve issues.
- Raise Claims Purpose Orders, approve or reject claims, and update the system accordingly.

**About you**:

- Experience in a high-volume administrative environment.
- Sound experience with Microsoft Office, in particular Microsoft Excel.
- Good communication skills and the ability to work in a team environment effectively.
- SAP knowledge desirable, not essential.

**About Ventia/Land and Housing**:
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities.
Managing NSW Land and Housing Corporation assets, we care for some of Australia’s most vulnerable citizens. Our work involves maintenance services (planned and reactive) and emergency call out, using our Sydney-based National Call Centre which takes calls directly from residents and actions them right through the process.

**Diversity**:
We acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

**How to apply**:
Position Reference Number: 154662

**Job Segment**:Call Center, Claims, ERP, SAP, Customer Service, Insurance, Technology


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