Administrative Officer
2 days ago
Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.
An exciting opportunity currently exists for an enthusiastic and highly experienced administration officer to join our The Surgery Centre & Austin operating suite Administration Team.
This part-time position is a customer service focused role, and it involves working shifts as rostered. You will be the first point of contact for patients. The administration team supports all other clinical teams in the Department.
**To be successful in this role you must demonstrate/Key responsibilities will include**:
- You must be able to demonstrate excellent administrative skills and have relevant experience gained by working previously in a hospital, busy medical practice or similar role
- You will be proficient with a variety of skills in medical reception or customer service, which require attention to detail, a professional and pleasant telephone manner and excellent keyboard skills
- You must be able to demonstrate a caring attitude towards people from culturally diverse backgrounds and to our veteran community
Work with us Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.
Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
Selection Criteria Essential: A commitment to Austin Health values: Integrity, Accountability, Respect and Excellence
Essential: Ability to cover sick leave at short notice and cover annual leave when required
Essential: Ability to work a rotating roster no set days or times
Essential: Demonstrated knowledge of Microsoft Office Suite 365
Essential: A patient-focused approach to service delivery
Essential: Ability to work any day Monday to Friday between the hours of 06.30-20.00 and some weekends
Essential: Experience working in a Health Care environment or simular
Essential: Understanding the principles of confidentiality and safety in the workplace
Essential: Previously worked in a fast-paced environment and demonstrated ability to prioritise tasks and problem solve
Essential: Exceptional attention to detail
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