Data Quality Administrator

7 months ago

Melbourne, Australia MinterEllison Full time

**Location**: Melbourne, Brisbane

**Contract Type**: Fixed Term

MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character.

Our purpose is to create sustainable value with our clients, people and communities. That means we have a proud history of providing excellence to clients, nurturing our people and giving back to the communities in which we live and work.

We value excellence, curiosity and collaboration. Clients rely on us for our responsive, commercial approach. Our clients include government departments and agencies, private and publicly listed companies, and small and large businesses in Australia and overseas.

Our Marketing Systems team is seeking an experienced team member to join on a 12 month fixed-term basis who will be responsible for managing and maintaining the accuracy and integrity of the data as the firm transitions to a new CRM system. This role is open to our Melbourne or Brisbane office with hybrid working arrangements available.

In this role you will have the opportunity to:

- Review and analyse client data in the CRM system and conduct regular audits of CRM data to identify and resolve inaccuracies, inconsistencies, and gaps.
- Update CRM records with the latest information obtained from various sources, ensuring data integrity.
- Enhance CRM records by adding supplementary data points or additional context to improve customer insights.
- Identify and resolve duplicate records
- Collaborate with other teams to improve data management processes and implement hygiene protocols to maintain data integrity
- Conducts ad-hoc tasks as agreed by the Marketing Systems team
- Participates in firmwide database and digital projects from time-to-time

**More About You**
- Confident and skilled in use and understanding of data.
- Familiarity with CRM systems in a Marketing environment
- Microsoft Excel and PowerBI is highly desirable.
- A highly analytical and methodical work style with a high attention to detail and strong focus on quality.
- Self-motivated, proactive, results-oriented and ability to work both collaboratively or autonomously.
- Displays strong requirements gathering and analysis skills with sound problem solving skills.

**Why MinterEllison**

We offer flexible working options to encourage balance, wellbeing and support for sustainable ways of working and a range of social, financial and health benefits, including free gym membership - all with no minimum tenure.

**How to Apply

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