People Operations Administrator

6 months ago

Sydney, Australia SafetyCulture Full time

**People Operations Administrator**:

- Sydney- People - People Operations /- Full-time Permanent /- Hybrid- SafetyCulture is a fast-growth, global technology company that is helping to transform workplaces around the world. We are seeking a People Operations Administrator to join our dynamic team. This role is crucial for supporting our significant growth and ensuring an exceptional employee experience across the SafetyCulture Group. Joining the P&C team at SafetyCulture means you'll be part of a dedicated and passionate group committed to making a difference. Here, you're not only supporting the development of our people; you're actively shaping and enhancing our culture as we scale.

Our People Operations team plays an integral role in creating an exceptional employee experience across SafetyCulture. The People Operations Administrator role is a critical enabling role within our broader People & Culture team, acting as the engine that powers the entire team. You will be the first line of support for all HR enquiries and ensure our HR systems are up to date to enable data-driven decision-making. You will help deliver seamless experiences from employee onboarding to offboarding, and everything in between.

**How you will spend your time**:

- Act as the first line of support for all queries in our People Central ticketing system, including triaging, resolving, or escalating tickets as necessary
- Ensure a seamless experience during crucial touchpoints such as onboarding, offboarding, and promotions. This includes preparing relevant paperwork and making necessary system updates
- Maintain and regularly audit employee data and documentation to enable data-driven decision-making
- Build strong relationships with key internal stakeholders (Talent Acquisition, People Partners, IT, Finance, Legal, etc.) to ensure an exceptional employee experience
- Identify and implement process improvement and automation opportunities across various functions such as IT, Finance, People, and Revenue Operations, enhancing efficiency and collaboration
- Bring a continuous improvement mindset to refine and evolve existing people processes and policies
- Support with ad-hoc project work that aims to scale and enhance the employee experience as we grow

**About you**:

- Knowledge of HR (ideally tertiary qualification in Human Resources or related field)
- Ability to deliver outstanding customer service to create a great experience during key employee touchpoints
- Ability to work with both efficiency and precision; high detail orientation and organisational skills
- Ability to quickly shift priorities to manage day-to-day while setting and meeting agreed deadlines
- Comfortable working in a fast-paced environment
- Excellent written and verbal communication skills
- Interest in building a career in P&C / People Operations
- Strong work ethic Proactive and enthusiastic attitude
- An ability to maintain composure, accept feedback, and achieve success in a fast‐paced environment

**We care about people**:

- Equity with high growth potential, and a competitive salary
- Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
- Access to professional and personal training and development opportunities
- Hackathons, Workshops, Lunch & Learns
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies

**You’ll also receive other perks such as**:

- In-house Culinary Crew serving up daily breakfast, lunch and snacks
- Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
- Quarterly celebrations and team events, including the annual Shiplt global offsite
- Table tennis, board games, books library, and pet-friendly offices.

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