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Contact Centre Officer

1 month ago

Perth, Australia Adecco Full time

Our Client is seeking to recruit Passport Contact Centre Officers for immediate start. **MUST BE AUSTRALIAN CITIZEN**

**Client Details**

Our Federal Government Client is seeking to recruit Passport Contact Centre Officers for immediate start. **Must be Australian Citizen**

**Description**

**Tasks include**:

- Respond to customer enquiries received through service delivery channels, predominantly via phone to provide accurate information to customers.
- Achieve a high level of customer satisfaction through first contact resolution.
- Excellent customer service and communication skills and an ability to work in a scheduled environment.

**Profile**

further details.
- **Relevant experience in a contact centre is a must.**:

- Government department or a similar business environment is an advantage.
- Problem Solving
- Navigation
- Typing

**Job Offer**
- Full time (Monday to Friday)
- Up to 37.5 hour working week
- _Contract duration 12 months_
- _Australian Citizen's are welcome to apply_

0000084536-1_168775298670893

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