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Contact Centre Officer
1 week ago
MUST BE AUSTRALIAN CITIZEN
Client Details
Our Federal Government Client is seeking to recruit Passport Contact Centre Officers for immediate start.
Must be Australian Citizen
Description
Tasks include:
- Respond to customer enquiries received through service delivery channels, predominantly via phone to provide accurate information to customers.
- Achieve a high level of customer satisfaction through first contact resolution.
- Excellent customer service and communication skills and an ability to work in a scheduled environment.
Profile
further details.
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Relevant experience in a contact centre is a must
:
- Government department or a similar business environment is an advantage.
- Problem Solving
- Navigation
- Typing
Job Offer
- Full time (Monday to Friday)
- Up to 37.5 hour working week
- _Australian Citizen's are welcome to apply_
_
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