Administration Officer Emergency Department

3 weeks ago

Darlinghurst, Australia St Vincent's Hospital Network Full time

**Position Title: Emergency Department Administration Officer**
**Employment Type: Permanent Full Time**
**Hours per week: 38 hours (24-hour rotating shifts)**
**Position Grade: Administration Officer Level 3 (Year 1 - 2)**
**Salary: $62,525.58 to $64,583.50 base per annum**
**Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations' Health Employees Agreement 2019**
**Department Name: Emergency Department Administration, Darlinghurst Campus**

**About us**:
St Vincent’s Hospital Sydney is a leading not-for-profit organisation providing health services to our community. Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate.

**Benefits of working at St Vincent’s include**:
Generous salary packaging and Fitness Passport for eligible staff
Opportunity to access a large range of clinical and non-clinical education programs
Supported post graduate opportunities within applicable fields
Career development opportunities across the St Vincent’s Health Australia Network
Employee Assistance Program
Work/Life balance

**About the role**:
This position is for dedicated, flexible, knowledgeable and skilled administration professionals to join our friendly, supportive, fast-paced, highly volatile and ever-evolving ED Administration Team on a 24/7/365 rotating roster, which can include weekends and public holidays. Therefore, the role offers regular shifts per week starting in the morning, the afternoon and/or the night, which may also include the additional offer of “short notice” unplanned leave (e.g. sick) relief shifts.

We provide a caring and unique environment within the NSW Public Health Sector, aiming at the delivery of high quality patient-centred care. The successful applicant's duties will include:
1. reception, interview and registration for all patients presenting to the ED for treatment;
2. accurate patient data capture and entry into multiple clinical information and patient administration systems;
3. admission, transfer and separation procedures for relevant patients;
4. cash handling and invoice processing banking procedures;
5. in-person and telephone enquiries from patients, visitors as well as the general public, various documentation filing...etc. amongst many other administrative duties;
6. support clinical teams within the acute area of the ED.

**Our Culture**:
**About you**:
**Application Instructions**:
**Selection Criteria**

1. Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent’s Health Australia.

2. Flexibility and adaptability in working a rotating 24-hour roster.

3. High level of oral and written communication skills.

4. A commitment to attention and detail.

5. Demonstrated ability to work individually and as part of a team in a busy, often hectic work environment, whilst maintaining a high level of customer focus.

7. Demonstrated multitasking skills and ability to prioritise tasks in a demanding environment.

8. Ability to interview, support and liaise with patients presenting with a wide range of medical and surgical conditions.

**Applications close on 28/04/2023

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