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Technical Support Officer

4 months ago

Cremorne, Australia Bendigo Kangan Institute Full time

**Location: Cremorne**

**Role Type: Part time, ongoing role (0.6 FTE)**

**Remuneration: $72,652.83 - $78,886.59 inclusive of Superannuation**

**About us**:
Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is _customer-centric _, works _together _and focuses on _achieving our best _in a _healthy and supportive environment _. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.

We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive.

**About The Role**:
The position of Technical Officer - Hair, Beauty & Barbering, is the first point of contact for clients in the salon reception area and works with the Teachers and Program Lead to provide support for practical sessions, which includes scheduling salon clients. The position is engaged in a variety of quality assurance activities, which include scheduling of maintenance of equipment and ordering of stock, related to salon services. This role has a strong focus to support all staff, and students undertaking the hair, beauty and barbering courses offered within BKI and will directly be responsible for client bookings and student equipment ordering and distributing, relating to the learning area

**We are excited about you because you have**:

- Qualification in business administration and reception work or equivalent with work experience or demonstrated practical experience in providing reception duties within a hair or beauty salon or educational salon setting.
- Competent in use of technology, word and excel spreadsheets
- Ability to multitask in a busy environment and meet deadlines.
- Experience in an educational environment (desirable).?
- Demonstrated advanced skills in the use of Student Management Systems, internet search engines, the Microsoft Office suite of programs

**We can offer you**:

- Attractive work-life balance and flexible work options
- Free onsite parking for most campuses
- Professional development programs
- Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
- Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
- Meaningful work that drives positive social impact
- The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

**Things we will require from you**:

- Relevant compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentation
- Certified vocational qualifications and certified transcripts (as listed in resume and relevant to the position)
- Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture. _

**Applications close 11.59pm 9 June 2024**
- Applications will be assessed continuously - interviews may commence prior to advertised closing date. _
- NOTE: Bendigo Kangan Institute reserves the right to withdraw this advertised position at any stage._