Assistant Customer Service Manager

3 months ago

Kelvin Grove, Australia Group Transformation Full time

**Assistant Customer Service Manager | Metro
Are you passionate about fresh food, retail and leading a team that brings the ultimate convenience to customers on the go?

**About Us**

Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well all the time, that the options are limited, unhealthy, expensive or time consuming to prepare. That's why we've developed a set of small stores, conveniently located in your daily grind, where you can pick-up something nutritious, tasty and good value to eat now or to make later.

Metro makes it quick, simple and inspiring to eat well every day of the week, even when you’re on the run. It's real food, real fast. We move fast, we innovate, we trial, we learn and we adapt to satisfy our customers who live life in the fast lane.

We offer real opportunities for career development, for those who love responsibility, excel in a fast paced environment and naturally interact with their team, customers and community.

**When You Will Be Needed**

This role is best suited to an individual with flexible availability to work early mornings, days and late nights across a fortnightly rotational roster including weekends

**About You**

As an Assistant Customer Service Manager you will live our core values and ways of working, drive sales and provide an exceptional customer and team experience every day.

You will have a passion for fresh food, retail and for both team and personal development. You’ll go the extra mile to ensure that our customers choose Metro for convenience, every time.

You will enjoy working as part of a fast paced team environment. Everything about you will proudly represent the Metro brand in your community. We offer variety in role, no two days are the same so you’ll need to be flexible, agile and adaptable. You’ll have a desire to fulfill customer shopping missions and value the reward and satisfaction that it brings.

We’re social - connect with us at #WOWcareers through LinkedIn, Facebook or Instagram

**Grow with the Group
**As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

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