Video Conferencing

1 week ago


Canberra, Australia Ignite Specialist Recruitment Services Full time

Contract Type

Contract

Reference

BH-371334

Industry

IT

Salary

Negotiable
- I'm working with a large Federal Government department to find a **Video Conferencing / Audio Visual Technical Support.**

**This is an initial 12 month contract with 1 x 6 month extension option.**

**The technicians will provide**:

- Level 2 technical support, using department ITSM tools, processes and governance structures
- Video conferencing concierge services to department end users.

**You will have**:

- Technical Proficiency with Cisco Products. Demonstrated experience in configuring, maintaining, and troubleshooting Cisco video conferencing and audiovisual equipment.
- Understanding of ITIL Framework. Knowledge of ITIL practices relevant to IT service management and operations, particularly in service request fulfilment, incident and problem management.
- Experience in Audio Visual Systems. Proven capability in setting up, operating, and troubleshooting a variety of AV equipment and systems, including microphones, speakers, video monitors, projectors, and related technology.

**You will ideally have**:

- Certifications specific to Cisco systems, such as Cisco Certified Network Associate (CCNA) or Cisco Video Network Specialist. ITIL Foundation Certification or higher.
- Government Sector Experience. Previous experience working within government or other regulated industries, with an understanding of the specific operational and compliance challenges.
- Be an Australian citizen
- Have a minimum NV2 clearance



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