Customer Banking Specialist

4 weeks ago


Canberra, Australia Commonwealth Bank Full time

Together we can create brilliant customer experiences that matter
- **Part Time 20 hours per week**
- **Monday to Friday: 9.30am - 1.30pm**

**See yourself in our team**

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

**Do work that matters**

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.

**See yourself in our team**

As the Customer Banking Specialist in our Yass Branch, you’ll:

- Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
- Complete Financial Health Checks to assess customers’ financial needs and identify any changes
- Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
- Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

**We’re interested in hearing from people who**
- Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do
- Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs
- Can demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
- Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 29/11/2024



  • Canberra, Australia Commonwealth Bank Full time

    **We are seeking a Part time **Customer Banking Specialist to join our Gungahlin team.** - **Monday: 9.30am - 4.15pm** - **Tuesday: 11.30am - 4.15pm** - **Wednesday: 11.30am - 4.15pm** - **Thursday: 11.00am - 4.15pm** - **Friday:9.30am - 4.15pm** **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a...


  • Canberra, Australia Commonwealth Bank Full time

    We are a customer and community focused network of branch colleagues - Together we can create brilliant customer experiences that matter - **25 **hours per week** - **Monday**: - **Friday: 11.00am - 4.00pm **Do work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10...


  • Canberra, Australia Commonwealth Bank Full time

    We are a customer and community focused network of branch colleagues - Together we can create brilliant customer experiences that matter - **30.5 **hours per week** - **Monday**:Thursday: 9.30am - 4.15pm** - **Friday: 9.00am - 4.15pm** **Do work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking...


  • Canberra, Australia Westpac Banking Corporation Full time

    Transaction Banking Manager - Support local businesses with their Transaction Banking requirements - Sales focused banker role - Located in Canberra, ACT **How will I help?** As a Transaction Banking Manager, you will be part of a national solutions team that partners with businesses around the country to optimise and innovate the way they manage the flow...


  • Canberra, ACT, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    About the RoleAs a Customer Experience Specialist in our Retail Banking division, you will play a key role in delivering exceptional customer service and ensuring that our customers have a seamless banking experience.You will be responsible for meeting each customer's end-to-end financial needs, conducting needs-based conversations, and educating them on...


  • Canberra, ACT, Australia Westpac Full time

    We are seeking an experienced Commercial Banking Relationship Specialist to join our team in Canberra. This role offers a unique opportunity to develop your career in commercial banking and contribute to the growth of our diverse portfolio.

  • Banking Officer

    3 months ago


    Canberra, Australia Reserve Bank of Australia Full time

    More flexibility, less one-size-fits-all Join the Reserve Bank of Australia (RBA) as a Bank Officer in our Canberra Branch and play a key role in delivering exceptional service to our customers. This position offers impactful work that contributes to the Australian people, with an opportunity to work in a supportive team environment. Key...


  • Canberra, Australia TR3 Recruitment Full time

    Are you a customer service superstar looking for a flexible opportunity with one of Australia’s largest banks? YOU | Bring your experience and passion for customer service excellence to this excellent opportunity to work in a customer focussed, retail banking environment. Your positive attitude, ability to liaise confidently with customers and build...


  • Canberra, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Banking Consultant, Canberra ACT Banking Consultant, Canberra ACT Req ID: Department: AR Branch Network Division: Australia Retail Location: Canberra About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a...


  • Canberra, ACT, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe're seeking a skilled Customer Relationship Officer to join our team at Community Bank Deakin. This permanent, full-time position is an excellent opportunity for someone looking to further develop their skills in consumer lending and customer experience.As a key member of our branch, you will provide a seamless experience for customers by...


  • Canberra, Australia Bendigo and Adelaide Bank Full time

    Customer Service Officer | Community Bank Canberra Deakin, ACT **Do more, dream more, become more. Welcome to Bendigo.** **About us** We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join...


  • Canberra, Australia Bendigo & Adelaide Bank Full time

    **Do more, dream more, become more. Welcome to Bendigo.** **About us** We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our...


  • Canberra, ACT, Australia Commonwealth Bank of Australia Full time

    At the Commonwealth Bank of Australia, we are seeking an experienced Banking Specialist to join our team in Yass. This is a unique opportunity for someone who is passionate about delivering exceptional customer experiences and making a real difference in people's lives.About the RoleIn this role, you will work collaboratively with your Branch Manager and...


  • Canberra, Australia Westpac Full time

    **Expression of Interest for upcoming Personal Banking and Customer Service Advisor positions**: - **Permanent full and part time roles in our ACT Westpac/St George branches**: - **Kick start your career in banking and finance** **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their...


  • Canberra, Australia Westpac Group Full time

    Support local businesses with their Transaction Banking requirements - Sales focused banker roleLocated in Canberra, ACT **How will I help?** As a Transaction Banking Manager, you will be part of a national solutions team that partners with businesses around the country to optimise and innovate the way they manage the flow of cash and data between their...


  • Canberra, ACT, Australia IMB Bank Full time

    At IMB Bank, we're looking for a highly motivated Customer Service Liaison Specialist to join our Canberra team. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our customers in relation to their financial needs.The ideal candidate will have excellent communication and interpersonal skills, with...


  • Canberra, ACT, Australia Bendigo and Adelaide Bank Full time

    Become a key player in our Retail Banking team at Bendigo and Adelaide Bank. We're seeking an experienced Customer Relationship Officer to join our Community Bank Deakin branch, providing exceptional service and building strong relationships with customers.


  • Canberra, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: ACT- Canberra region, NSW- South inland region - **Specialised Banking Manager - Business Development (Trade and Working Capital)**: - **Utilise your working capital expertise in this diverse Specialist role**: - **Rewarding opportunity to put the customer at the heart of all you do** **As a Specialised...


  • Canberra, ACT, Australia IMB Bank Full time

    About the RoleIMB Bank is currently seeking a highly skilled and motivated Assistant Branch Manager (Banking 2IC) to join our dynamic team in Belconnen.This challenging role offers an ideal opportunity for banking or retail professionals looking to take the next step in their career, focusing on leadership, operations, compliance, and lending.The successful...


  • Canberra, Australia HSBC Full time

    -Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...