Broker Support Team Leader

4 weeks ago

Sydney, Australia Macquarie Group Limited Full time

As the Broker Support Team Leader you will use your experience in leadership to drive the performance and quality of work within your team, ensuring that our external Brokers receive an optimal client experience whilst also owning and driving key strategic change initiatives for the area.

The Broker Support team fulfills a vital operational and sales support function within our Home Loan Division. Reporting to the Head of Broker Support, you will be part of a team that is integral to our Home Loans lifecycle. You will utilise your management skills by mentoring, coaching and developing a team of Broker Support Officers to ensure performance and client experience is of the highest quality. Similarly, your outstanding project delivery and relationship building skills will be used to collaborate with internal and external stakeholders in order to identify and deliver positive change whilst maintaining strong and functioning relationships.

**About Banking and Financial Services**

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.

**Our commitment to Diversity and Inclusion**

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

LI-hybrid

**About Macquarie**:
A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 19,200+ employees and offices in 34 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

**Job no**: BFS-973204
- **Work type**: Permanent - Full time
- **Location**: Sydney
- **Category**: Mid-senior, Mid-level, Administration & Support, Credit, Customer Service, Operations, Retail Banking
- **Group**: Banking and Financial Services
- **Division**: BFS Central & Operations
- **Recruiter**: Hannah Lewis
- **Opening Date**: 04/6/2023

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