Broker Support Administrator

4 weeks ago

Sydney, Australia 86 400 Full time

**Our broker distribution team is growing and we're looking for Broker Support Administrator's with a passion for solving problems and providing exceptional customer service - join us**
- Join a growing digital bank where the opportunity for career development is sky high
- Flexible hybrid working environment with central Sydney CBD office
- Supportive culture and be surrounded by a collaborative team

**About us**

At ubank, we want to empower the digital generation to be more successful with money. Think of us more as a daily money companion. One that brings together the ability for customers to see their money in one place, with smart features and real-time insights designed to help them get ahead.

With ubank, our customers can discover what it feels like to save more, see exactly where they’re spending and own their own home faster. In short, we want to help them achieve real momentum with money.

**Your why**

You are passionate about the financial services industry stepping up the value to customers and believe it starts with supporting mortgage brokers.

The Broker support administrator will work with BDMs, Mortgage Brokers, Aggregators and our lending operations team to assist driving new business opportunities, provide exceptional customer service and building relationships.

**How you will spend your time**
- Provide status updates & assist in managing expectations
- Work with Mortgage Brokers, Business Development Managers & Lending operations to maintain a smooth experience as files make their way through the pipeline
- Work closely with credit, operations, business partners and aggregator partners
- Assist with Mortgage Broker training sessions
- Attend broker and aggregator functions when needed

**What you will bring**
- Experience in residential mortgage lending & sales
- You have a talent and passion for solving customer problems
- You are an experienced Broker support administrator
- You can demonstrate that you are a team player & can work independently
- You are great at building rapport & relationships (including over the phone)
- You have great communication skills
- You have attention to detail, yet able to step back and see the big picture when the situation requires
- You will love learning everything there is to learn about our products, competitor knowledge and the broker industry
- You are a self-starter and get excited by helping brokers and BDMs
- You are solution based and love problem solving & you put your hand up for help when stuck
- You know how to adapt to situations and will represent yourself and the company professionally
- Maintain a current non-restrictive Australian Driver License

**Why ubank**
- Fast-paced scale-up environment - we have the ability to be creative with our products and ship new features every couple of weeks
- Hybrid working model - our team enjoy working from home, but they love collaborating in person even more. Here, you'll get to do both.
- Fantastic culture, including social clubs and company wide events that support our teams to build relationships across the business
- Personal and professional development opportunities
- Access to Employee Assistance Program (EAP)
- Competitive salary packaging and bonus incentives
- Paid Parental leave
- Referral bonus scheme

**Our Values**
- Delight the Customer - We put the customer’s best interests at the forefront of everything we do. We believe financial success will follow customer success.
- Agile and Brave - Constantly collaborating in new ways to create something genuinely innovative.
- Value Each Other - We respect everyone’s contribution, embracing a common goal and championing individuality.
- Frank and Authentic - A high performing team who say what we mean and mean what we say to create a strong team culture.
- Show Up - We bring our passion, positivity and sense of fun every day to embrace the challenges of changing the banking game.

We are a proud to be an equal opportunity. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. When you apply, please tell us the pronouns you use.

We acknowledge the Gadigal of the Eora nation as the Traditional Custodians of our local area.

  • Broker Support Administrator

    2 weeks ago

    Sydney, New South Wales, Australia 86 400 Full time

    Our broker distribution team is growing and we're looking for Broker Support Administrator's with a passion for solving problems and providing exceptional customer service - join us Join a growing digital bank where the opportunity for career development is sky high Flexible hybrid working environment with central Sydney CBD office Supportive culture and be...

  • Broker Support

    4 weeks ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Fantastic opportunity to utilise your insurance experience in a global company - Provide insurance administration support for our clients - Hybrid role - work from home and the office **Broker Support** - The Broker Support is responsible for various insurance client service support tasks, including administration and outstanding...

  • Broker Support

    1 week ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Grow your insurance career with us - Provide insurance administration support to our Account Brokers and Client Managers - Hybrid role - work from home and the office **Broker Support** In this role you will be providing support to a team of Client Executives and Client Managers with varied portfolios. This is a hybrid role with...

  • Insurance Broker Support

    3 weeks ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Grow your insurance career with us - Provide insurance administration support to our Insurance Brokers and Client Managers - Hybrid role - work from home and the office **Broker Support** In this role you will be providing support to a team of Client Executives and Client Managers with varied portfolios. This is a hybrid role with...

  • Broker Support

    1 week ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Grow your insurance career with us - Provide insurance administration support to our Account Brokers and Client Managers - Hybrid role - work from home and the office **Broker Support - Construction** In this role you will be providing support to a team of Client Executives and Client Managers with varied portfolios. This is a...

  • Insurance Broker Support

    1 week ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Grow your insurance career with us - Provide insurance administration support to our Account Brokers and Client Managers - Hybrid role - work from home and the office **Insurance Broker Support** In this role you will be providing support to a team of Client Executives and Client Managers with varied portfolios. This is a hybrid...

  • Broker Administration Officer

    2 weeks ago

    Sydney, New South Wales, Australia Australian Military Bank Full time

    Work options: FlexibleVacancy is open to applicants anywhere in Australia. Majority of role is WFH with periodic attendance to a branch if available.Vacancy is open to applicants anywhere in Australia. Majority of role is WFH with periodic attendance to a branch if availableSince 1959, Australian Military Bank has provided members with fantastic service,...

  • Insurance Broker Support

    1 week ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - **Insurance Broker Support**: - ** Grow your insurance career**: - ** Insurance Policy Renewal administration**: - ** Hybrid role - work from home and the office** **About Us** This opportunity sits within our Aon Client Services division, which ensures our clients receive high quality service and information. This is a hybrid...

  • Broker Administration Officer

    4 weeks ago

    Sydney, Australia Australian Military Bank Full time

    **Work options**: Flexible Vacancy is open to applicants anywhere in Australia. Majority of role is WFH with periodic attendance to a branch if available. **Vacancy is open to applicants anywhere in Australia. Majority of role is WFH with periodic attendance to a branch if available** Since 1959, Australian Military Bank has provided members with...

  • broker support officer

    2 weeks ago

    Sydney, New South Wales, Australia Randstad Full time

    Broker Support Officer Your new companyJoin this fast growing start-up as they look to grow the residential and commercial side of their business. They pride themselves on delivering unparalleled value to brokers. They are all about simplicity in their process and excellence in their offering. Building long-term relationships based on trust and transparency...

  • Partnership Manager Sydney Cbd

    4 weeks ago

    Sydney, Australia Connective Broker Services Full time

    **Partnership Manager Sydney CBD** - Support brokers grow their business - Challenge yourself in this dynamic sales and customer focused environment - Grow your career with Australian Broking Awards 2021 Aggregator of the Year We are seeking an experienced sales and service professional to join our exceptional NSW team. A perfect opportunity for an...

  • Partnership Manager Sydney Cbd

    3 weeks ago

    Sydney, Australia Connective Broker Services Full time

    Partnership Manager Sydney CBD **Partnership Manager Sydney CBD** - Support brokers grow their business - Challenge yourself in this dynamic sales and customer focused environment - Grow your career with Australian Broking Awards 2021 Aggregator of the Year We are seeking an experienced sales and service professional to join our exceptional NSW team. A...

  • Partnership Manager

    3 weeks ago

    Sydney, Australia Connective Broker Services Full time

    **The Business** Connective is Australia's largest and most innovative mortgage and asset finance aggregator and the preferred choice for leading brokers. With award winning products, our unparalleled proprietary software and exceptional customer support, we are driven to be the business partner that brokers can't imagine doing business without. With a...

  • Partnership Manager Sydney Cbd

    2 weeks ago

    Sydney, New South Wales, Australia Connective Broker Services Full time

    Partnership Manager Sydney CBD Support brokers grow their business Challenge yourself in this dynamic sales and customer focused environment Grow your career with Australian Broking Awards 2021 Aggregator of the YearWe are seeking an experienced sales and service professional to join our exceptional NSW team. A perfect opportunity for an experienced broker...

  • Partnership Manager Sydney Cbd

    2 weeks ago

    Sydney, New South Wales, Australia Connective Broker Services Full time

    Partnership Manager Sydney CBDPartnership Manager Sydney CBD Support brokers grow their business Challenge yourself in this dynamic sales and customer focused environment Grow your career with Australian Broking Awards 2021 Aggregator of the YearWe are seeking an experienced sales and service professional to join our exceptional NSW team. A perfect...

  • Mortgage Broker Support Specialist

    2 weeks ago

    Sydney Central Business District, Australia Fuse Recruitment Full time

    Mortgage Broker Support Specialist - **Location**: - Sydney CBD - New South Wales - **Work Type**: - Full Time - **Salary**: - AU$75000 - AU$85000 per annum + + super - **Reference**: - 23580 - **What are the benefits?** - Fantastic opportunity to grow your Mortgage career - Great company culture and team environment! - Working with one of Australia’s...

  • Broker Support Officer

    2 weeks ago

    Sydney, New South Wales, Australia HSBC Full time

    Some career choices have more impact than others.At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth,...

  • Junior Broker Support

    4 weeks ago

    Sydney, Australia Guy Carpenter Full time

    **Junior Broker Support.** **What is in it for you?** - Professional environment where your career path really matters and is supported in our global organization. - Great team environment with energetic and supportive colleagues. - Seeking highly organised, detail focused individual who takes pride in their work. - Opportunity to develop your career. -...

  • Broker Accreditation Officer

    3 weeks ago

    Sydney, Australia Bank of Queensland Full time

    **About the Role** This position is part of a wider team to support Retail Broker Growth and Risk Objectives by processing and maintaining broker accreditations (new, transfers along with terminations of brokers). Your responsibilities will include: - Processing broker accreditations (new and transfers) on behalf of Retail and Commercial brokers (Retail...

  • Mortgage Broker Support Specialist

    2 weeks ago

    Sydney CBD, New South Wales, Australia Fuse Recruitment Full time

    Mortgage Broker Support Specialist- Location: Sydney CBD New South Wales- Work Type: Full Time- Salary: AU$ AU$85000 per annum + + super- Reference: 23580- What are the benefits? Fantastic opportunity to grow your Mortgage career Great company culture and team environment Working with one of Australia's National Mortgage Broking firms WFH flexibility...