Broker Support Associate

3 days ago

North Sydney, Australia Shift Full time
Job Description

Are you a person with a demonstrated passion for client services and thrives on new challenges in a transformational environment? In this role you will play a critical role in supporting our Brokers sales team by managing our new business pipeline in our Broker channel.

You will be hands-on, take ownership and contribute to improving the customer experience in a fast-paced, high-growth business. In this role, you will have the opportunity to work with a diverse and talented team and will help ensure our Broker expectations are met, managed and delivered upon. You'll also collaborate with the Credit and Settlements teams to provide an excellent customer experience. You'll be a champion of quality assurance and attention to detail, ensuring all of our AML and KYC policies are met.

This role is based in North Sydney. We offer hybrid workplace flexibility - min 3 days in the office. 


Qualifications

  • Financial service experience desirable.
  • Understanding of Asset Finance & Commercial lending
  • Strong attention to detail
  • Excellent interpersonal and communication skills
  • A high degree of self-motivation and drive, and willingness to learn


Additional Information

  • Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.  

  • Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.  

  • Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy.  

  • Family support – industry leading 26 weeks paid parental leave.  

  • Varied workspaces – our office enables areas for collaboration, brainstorming and socialising as well as focus zones. 

  • Range of benefits – supporting your physical, psychological and financial wellbeing. 

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