Risk, Intelligence
2 weeks ago
NDIS Quality and Safeguards Commission 1
Risk, Intelligence & Delivery Officer
About the NDIS Quality and Safeguards Commission
The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent
agency established on 1 July 2018 to improve the quality and safety of NDIS supports and
services. The Commission is the dedicated national regulator of NDIS service providers in
Australia and a non-corporate entity under the Public Governance, Performance and
Accountability Act 2013.
Job Reference
Number
205_10/23
Number of
vacancies
Multiple
Position Title
Risk, Intelligence &
Delivery Officer
Division
Regulatory Operations Division
Classification APS 5 Branch Office of the Deputy Commissioner
Status Ongoing Section Risk, Intelligence & Delivery Team
Salary range $81, 661 - $87, 208 Location
Adelaide, SA; Brisbane, QLD;
Canberra, ACT; Darwin, NT; Hobart,
TAS; Melbourne, VIC; Parramatta &
Penrith, NSW; Perth, WA
Contact person Jarrod Wolfe
Job title of
contact
person
Director Risk, Intelligence and
Delivery
Contact person
phone number
03 9473 5281
Contact
Date
open
Wednesday 1
November 2023
12:00 am
Date
close
Wednesday 15 November 2023 11:30
pm
NDIS Quality and Safeguards Commission 2
**The NDIS Commission’s core legislative functions are to**:
uphold the rights of, and promote the health, safety and wellbeing of, people with
disability receiving supports or services, including those received under the
National Disability Insurance Scheme
develop a nationally consistent approach to managing quality and safeguards for
people with disability receiving supports or services, including those received under
the National Disability Insurance Scheme
promote the provision of advice, information, education and training to NDIS
providers and people with disability
secure compliance with relevant legislation through effective compliance and
enforcement arrangements, including through the monitoring and investigation
functions conferred on the Commissioner by legislation
promote continuous improvement amongst NDIS providers and the delivery of
progressively higher standards of supports and services to people with disability
develop and oversee the broad policy design for a nationally consistent framework
relating to the screening of workers involved in the provision of supports and
services to people with disability
provide advice or recommendations to the National Disability Insurance Agency
(NDIA) and its Board in relation to the performance of the Agency’s functions
engage in, promote and coordinate the sharing of information to achieve the
objects of the relevant legislation, and
**provide NDIS market oversight, including**:
i. by monitoring changes in the NDIS market which may indicate emerging
risk; and
ii. by monitoring and mitigating the risks of unplanned service withdrawal.
The NDIS Commission is a disability friendly organisation that offers interesting and
Commission.
Regulatory Operations Division
The Regulatory Operations Division oversees regulatory and compliance operations,
including incident response, compliance monitoring and investigations. It is responsible for
the approval of providers, suitability assessments and manages the national Worker
Screening database. It uses a range of compliance and enforcement tools to support
quality services and safeguarding of participants. It manages key stakeholder interactions
with other regulators, enforcement and government agencies. It contributes to the
development of regulatory practice and policy, strategic initiatives, and regulatory
campaigns. The Division has three key branches and a small office supporting the Deputy
**Commissioner**:
Market Operations
Regulatory Campaigns and Projects
Compliance and Enforcement
Office of the Deputy Commissioner.
NDIS Quality and Safeguards Commission 3
Office of the Deputy Commissioner
The office of the CEO provides strategic and day to day support of the Deputy Commissioner.
The office coordinates divisional requests, provides quality assurance and governance
support to oversight performance and delivery of critical commitments.
The office also supports the transformation to the new operating model and the expansion
of operations, ensuring ways of working and business improvement initiatives are
embedded in day to day operations.
Risk, Intelligence and Delivery
The Risk, Intelligence and Delivery Team forms an integral part of the Regulatory
Operations Division. The Risk, Intelligence & Delivery team is responsible for compliance
monitoring, provider level oversight and identification of areas of risk and systemic issues
to ensure compliance with the National Disability Insurance Scheme Act 2013 (Cth) (NDIS
Act), NDIS rules, NDIS Practice Standards and NDIS Code of Conduct and to achieve better
outcomes for NDIS participants.
This team will establish a risk and intelligence function in the Regulatory Operations
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