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Warranty Administrator
7 days ago
**Job description**:
Commence a role where you can use your highly developed customer service skills and automotive knowledge to process challenging claims.
**The Organisation**
The company we represent excels in delivering top-tier services within the automotive insurance sector, particularly specializing in warranty administration. With roots tracing back to 1999, our client has established a strong foothold in the warranty market. Renowned for its commitment to delivering superior products and services, the company has earned an outstanding reputation for consistently meeting the needs and expectations of consumers with the highest standards of quality.
**The Role**
This role operates Monday to Friday 8.30am to 5pm with the possibility of working a hybrid model past induction and training periods.
Duties will include:
- Liaising with dealerships and external assessors
- Technical point of reference for non technical claims staff
- Confirming repaiarer diagonsis including labour repair times, parts pricing and digital images.
**About You**
- Demonstrated experience in an automotive industry
- Experience working with contact centre environment or similar role (favourable)
- Proficient in administration tasks
- Well-developed written and verbal communication and computer skills
- Great time management and problem-solving skills
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