Service & Warranty Administrator

3 weeks ago


Melbourne, Australia Metricon Full time

**Love Where You Work**

**Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award-winning living solutions for Australian families.**

With your calm nature and solution-based thinking, work with our customers in the first 90 days of moving into their Metricon Home and based at our Derrimut Office.

**Reporting to the Area Warranty Manager, your responsibilities will include**:

- Assist customers regarding service and warranty related issues ensuring a seamless experience
- Provide our customers with effective and prompt feedback on a professional level
- Regularly review newly logged service / warranty items / photos raised by customers from settlement
- Scheduling of trades and suppliers including booking, confirmation and follow up
- Process tasks raised in the service / warranty queue dashboard
- Assist the Service & Warranty Team and with administration support and any adhoc requests

**Metricon will offer you**:

- No Two Days Are the Same in this role
- Be supported by a Management Team that has a Culture Where You Matter
- On-going learning and development opportunities to help build your skills and reach your potential - whether through nationally accredited courses, our highly engaging e-learning portal or other comprehensive training programs
- Metricon Homes - Australia's largest and #1 Home Builder for the 8th Consecutive Year
- We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunities
- A supportive workplace culture where great work is recognised and rewarded.
- Experience in a Customer Care role or similar and/or experience in a customer service-based or administration role
- A calm and experienced demeanour when dealing with sensitive client needs
- Diploma in Building Construction or a trade background is an advantage
- Competent Microsoft Office suite computer skills, particularly in Word
- Working knowledge of contracts & plans
- Active listening skills and great communication style
- Problem solving and prevention strategies
- Technically competent in using databases and CRMs
- Highly organised and excellent time management

**This role requires a national police check to be undertaken.



  • Melbourne, Victoria, Australia AMP Limited Full time

    The opportunityProvide an outstanding experience by taking inbound calls from AMP Bank customers, financial advisers and employers and adding value to each interaction by understanding their needs and delivering the best service.You will be given comprehensive initial training to get you off to a strong start, so it doesn't matter if you have no relevant...


  • Melbourne, Australia AMP Limited Full time

    **The opportunity** Provide an outstanding experience by taking inbound calls from AMP Bank customers, financial advisers and employers and adding value to each interaction by understanding their needs and delivering the best service. You will be given comprehensive initial training to get you off to a strong start, so it doesn’t matter if you have no...


  • Melbourne, Australia Greenfields Full time

    Service & Warranty Administrator - GreenfieldsLove Where You Work!!!Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award-winning living solutions for Australian families.*12-Month Maternity Position - Dandenong based *. You will possess a calm...


  • Melbourne, Australia Greenfields Full time

    Service & Warranty Administrator - GreenfieldsLove Where You Work!!!Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award-winning living solutions for Australian families.*12-Month Maternity Position - Dandenong based *. You will possess a calm...


  • Melbourne, Victoria, Australia Greenfields Full time

    Service & Warranty Administrator - GreenfieldsLove Where You WorkMetricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award-winning living solutions for Australian families.*12-Month Maternity Position - Dandenong based *. You will possess a calm nature...


  • Melbourne, Australia Metricon Full time

    **Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award-winning living solutions for Australian families.** You will possess a calm nature with solution-based thinking. Work with our customers, manage their concerns and assist with questions...


  • Melbourne, Australia Metricon Full time

    **Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award-winning living solutions for Australian families.** You will possess a calm nature with solution-based thinking. Work with our customers, manage their concerns and assist with questions...


  • Melbourne, Victoria, Australia Metricon Full time

    Metricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award-winning living solutions for Australian families.You will possess a calm nature with solution-based thinking. Work with our customers, manage their concerns and assist with questions regarding...

  • Warranty Administrator

    2 months ago


    Melbourne, Australia Conquest Personnel Pty Ltd Full time

    This highly regarded Automotive Group is looking for an experienced **Warranty Administrator **to join one of their flagship dealerships. **Why Apply?** - State of the art facility/building, an aesthetically pleasing space with eye-catching modern design. You will be more than comfortable - A brand to stand with. Join a prestige brand, a household name, and...


  • Melbourne, Victoria, Australia Werribee & Western Automotive Group Full time

    Supportive Management team High Volume Brand Training providedStart your new career with us in 2024Werribee and Western Automotive Group are seeking a Warranty Administrator to join our administration team to support our award winning multi franchise dealerships based out of Caroline Springs. This role is a Maternity Leave Cover - 9 Month contract with...


  • Melbourne, Australia Velocity Truck Centres Full time

    Industry leading organisation offering long term stability Enjoy training, development and growth opportunities Join a friendly and collaborative team Your next opportunity We have a rewarding opportunity for a Warranty Administrator to join Velocity Truck Centres. This position can be based at one of our Queensland based dealerships. This is a great...


  • Melbourne, Victoria, Australia Conquest Personnel Pty Ltd Full time

    This highly regarded Automotive Group is looking for an experienced Warranty Administrator to join one of their flagship dealerships.Why Apply? State of the art facility/building, an aesthetically pleasing space with eyecatching modern design. You will be more than comfortable A brand to stand with. Join a prestige brand, a household name, and feel inspired...


  • Melbourne, Victoria, Australia AMP Limited Full time

    The opportunityHow you will make an impact Gain an indepth understanding of the product and its administration Conduct online training & coaching with internal stakeholders & practice staff Handle complex queries and process exceptions Assist with testing website and administration systems when and if required Assist with documenting procedures when and if...


  • Melbourne, Victoria, Australia AMP Full time

    North Service Centre Inspecie SpecialistIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And...


  • Melbourne, Victoria, Australia u&u Recruitment Partners Full time

    Immediately join a nation leading steel manufacturer as a Temporary Warranty Claims Administrator, located in the eastern suburbs of Melbourne.Join a friendly and supportive Warranty team$35 per hour | Immediate startOnsite parking | Eastern suburbs of MelbourneCompanyBacked by a major construction company, this is one of Australia's leading steel...


  • Melbourne, Australia Onetrak Full time

    **The role**: We work across a range of exciting brands and industries. This is a newly created role to work with our dynamic Product Support team. You will provide product support and warranty administration including Onetrak service contracts, customer fleet performance report drafting, dealer management system (ERA Power) support, equipment telematics...


  • South Melbourne, Victoria, Australia DFP Recruitment Services Full time

    Job description: Commence a role where you can use your highly developed customer service skills and automotive knowledge to process challenging claims.The OrganisationThe company we represent excels in delivering top-tier services within the automotive insurance sector, particularly specializing in warranty administration. With roots tracing back to 1999,...

  • Nsc Consultant

    1 week ago


    Melbourne, Australia AMP Full time

    NSC consultant - Be part of a high performing team - Location: Melbourne - 6 Month contract **The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds...


  • Melbourne, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Service Advisor

    2 months ago


    Port Melbourne, Australia Dutton Group Full time

    We are seeking a Service Advisor / Warranty Administrator with a high level of customer service, who enjoys helping the team, problem solving and considers themselves a skilled multitasker. Located in our busy Workshop in Port Melbourne and reporting to the State Workshop Manager, you will flourish in a dynamic environment where multi-tasking and...