Strategic Service Designer

5 months ago


Canberra, Australia Latitude IT Full time

Rate: $800-$1000 PAYG (inclusive of super)
- Mostly Remote Work - Canberra Head Office
- 6-month contract (potential to extend)

Are you a strategic thinker with a knack for shaping the future? We're seeking a dynamic individual to drive government digital transformation. No UX/UI, just pure strategic and service design prowess.

**Key Attributes**:

- User-Centered & Agile: Infuse agility and user-centricity across the team and branch.
- Excellent Communicator: Translate complex insights for diverse audiences, from senior executives to stakeholders.
- Insight Hunter: Spot trends and derive insights from data to guide transformation.
- Adaptable Dynamo: Thrive in ambiguity, taking on any challenge to achieve results.
- Collaborative Genius: Collaborate seamlessly, sharing insights for collective success.
- Outcome Champion: Deliver top-notch results by understanding constraints and possibilities.

**Key Duties**:

- Strategic Design: Leverage your strategic design background for impactful tasks.
- Stakeholder Engagement: Foster strong relationships, supporting digital transformation journeys.
- User Insights: Shape strategy with research-driven insights from complex policy areas.
- Advisory Ace: Craft innovative advice considering strategy, research, and stakeholder needs.
- Performance Pro: Contribute to performance reporting and evaluation frameworks.
- Collaborative Guru: Solve problems, collaborate within and beyond the team.
- Team Leader: Lead or support diverse teams for exceptional digital services.



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