Strategy & Operations Manager, Consumer Pricing

7 months ago

Richmond, Australia Uber Full time

**#GreatMindsDon’tThinkAlike** At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts

**About The Team**:
UberEats has been a market leader in Online Food Delivery for the past five years. While there are many Aussies and Kiwis that have ordered a meal through us, there are many others who could benefit from our products and services.
**#GoGetIt **embodies the attitude and mindset of Delivery at Uber. We provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and drivers.

**About The Role**

This role is part of the Marketplace Operations team which tackles some of Australia and New Zealand's most complex problems. You will be responsible for delivering large-scale commercial outcomes while developing a comprehensive understanding of UberEats’ 3-sided marketplace (Consumers, Delivery People and Merchants). You will be responsible for setting strategy, optimising our pricing levers, product rollouts and measuring and communicating impact with senior stakeholders.

**Your Impact in Role**
- Primarily responsible for optimising and implementing our consumer pricing strategy.
- Lead roll outs of global products, processes and programs in Australia.
- Own critical stakeholder relationships in local and global teams across a variety of the business lines including operations, product, sales, marketing and finance to drive broader strategic initiatives.
- Take complex problems and break them down into actionable solutions, backed by data and insights, to drive meaningful improvement across the business.

**The Experience You’ll Bring**
- You will have a background in pricing strategy and associated analytical frameworks and techniques.
- You will have a track record of identifying opportunities for improvement and optimisation within company operations at a large scale.
- Your experiences should include high proficiency in working with data and showcasing your analytical skills. SQL knowledge is highly desirable.
- As a preference, you hold a bachelor or advanced degree in Business, Economics, Science, Engineering, Maths, or equivalent.

**What's in it for you?**

Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it’s like to work at Uber today. We pride ourselves on the amazing team we’ve built. The driver behind all of our growth, our bold and innovative brand, and the groundbreaking technology we bring to life is the people that make Uber an inclusive, diverse & fully international workplace **#OneUber**

Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with # **DoTheRightThing** in mind, supporting the whole you and the way that you work best.
- We provide our employees with monthly **Uber credits** to use against the full value of Eats, Rides and Grocery (whichever applicable in your market) plus a 17% discount on orders placed through our App (which exists even when your credits expire).
- Family comes first, and our **paid parental leave** (18 weeks full pay) is accessible for all new parents from day 1 (with no tenure requirement). New parents at Uber will also receive access to Cleo, flexible return to work options, and additional Uber credits during their period of leave (because let's face it, who wants to cook with a little one around?)
- Reset, Refresh and Recharge: we have a generous **paid leave policy**, providing paid leave in addition to the statutory annual leave (excluding certain roles within the Community Operations). Additional eligibility requirements apply.
- ** Personal health and wellbeing** - depending on location, you can access a healthcare plan or reimbursement for a plan of your choice up to a nominated value. You will also receive a monthly wellbeing allowance to use throughout the year across a range of items including; gyM/Fitness memberships, mindfulness apps, fitness equipment, ski passes and more. We also provide Employee Assistance Programs (EAP) that connect you to resources & support.
- When you are in the office, we have an **amazing range of facilities accessible** for all Uber employees. Our dedicated facilities teams host regular events and opportunities to connect, as well as arranging the **food program**; catered lunch / breakfast (location dependant) and you’ll find our kitchens fully stocked with a variety of healthy (& not so healthy) snacks & drinks.
- Based on the combination of business needs and personal interest, we provide language **learning support** so you can improve your English or Japanese, through our carefull

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