Food & Beverage Team Leader

6 months ago

Sydney, Australia AccorHotel Full time

Company Description

Pullman Quay Grand Sydney Harbour is the embodiment of chic style and sophistication. The hotel is perfectly located in Circular Quay, a stone’s throw away from the iconic Sydney Opera House with breathtaking views of the Sydney Harbour Bridge. Our luxurious 5-star Sydney hotel with apartment-style suites offers business and leisure guest’s luxury accommodation, it also houses HYDE Hacienda Sydney Bar and Q Dining Restaurant, where the love for food and beverage resides.

**Job Description**:
Reporting to the Director of Food & Beverage, you will be responsible for leading, mentoring and motivating your team, ensuring they deliver professional, efficient and friendly service. You will be assisting the Director of Food & Beverage and Restaurant Manager of Q Dining, with the day-to-day operations in the restaurant (Q Dining), In-Room Dining and Conferencing/Events. Furthermore, you will also be responsible for ensuring that strategies are in place to allow for efficient and effective staffing, while also maintaining financial and service quality and targets. Your duties will include:

- Providing for guests and patrons an experience and environment they feel meets their expectations.
- Liaising with customers and Chef/kitchen brigade to ensure service times are adhered to.
- Set up systems to protect and maintain control of restaurant and conference service equipment, correctly recording breakages and carry our regular stock takes.
- Set up and maintain a weekly cleaning schedule for the restaurant and conference centre to achieve the highest possible hygiene and cleaning standards.
- Ensure all mis-en-place is completed prior to guests arriving.
- Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.

**Qualifications**:

- A true ‘people person’ who is able to create connections with our guests and residents quickly.
- Excellent communication skills, effective time management and proven experience leading a successful team.
- You will have passion, and well-rounded knowledge of the latest food and wine trends.
- Hold a valid Responsible Service of Alcohol (RSA) Certificate.
- The flexibility and reliability to work early mornings, late evenings, weekends and public holidays.
- Lead by example and be motivated to take ownership of this role, and progress within our company.

Additional Information
**What’s in it for you?**
- Discounted carparking, free dry cleaning, barista coffee & with hotel discounts of up to 70% off are available worldwide holidays will never be cheaper.
- Work your way - Accor believes every role, from housekeeping to management, should have flexibility.
- 10 weeks paid parental leave at full salary for the primary carer in addition to government-funded parental leave.
- Accor’s industry-leading training platforms Accor Academy and Typsy, supports your career development with unlimited access to qualifications, practical skills and leadership programs.
- Opportunity to grow and develop your career within an international hotel group with over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of like-minded professionals. Work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

**Our commitment to Inclusion and Diversity**

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

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