Current jobs related to Customer Service Administrator - Osborne Park - SilverChain
-
Customer Service Representative
1 week ago
Osborne Park, Australia Workskil Australia Ltd Full timeAbout the RoleThis position is responsible for delivering exceptional customer service and providing administrative support to our team. As the first point of contact, you will be the face of Workskil Australia, making a lasting impression on our customers.Key ResponsibilitiesProvide timely and effective support to customers, directing inquiries to the...
-
Customer Service Representative
1 week ago
Osborne Park, Australia Workskil Australia Ltd Full time{"About the Role": "At Workskil Australia Ltd, we are seeking a highly skilled Customer Service Officer to join our team. This role is responsible for providing exceptional customer service, being the face of our organization, and ensuring that our customers receive a positive experience.", "Key Responsibilities": "Provide administrative support to our team,...
-
Customer Service Representative
2 weeks ago
Osborne Park, Australia Workskil Australia Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Officer to join our team at Workskil Australia Ltd. As the first point of contact for our customers, you will be responsible for providing exceptional customer service and support.Key Responsibilities:Provide administrative support to our team, including answering phone calls,...
-
Customer Service Representative
6 days ago
Osborne Park, Australia Workskil Australia Ltd Full timeAbout the RoleThis position is responsible for delivering exceptional customer service and providing administrative support to our team. As the first point of contact, you will be the face of Workskil Australia, making a positive impression on our customers and stakeholders.We are seeking a highly organized and communicative individual who can effectively...
-
Customer Service Representative
2 weeks ago
Osborne Park, Australia Workskil Australia Ltd Full timeAbout the RoleThis position is responsible for providing exceptional customer service and administrative support to our clients and colleagues. As the first point of contact for visitors to our site, you will be the face of Workskil Australia Ltd, making a positive impression and setting the tone for our organization.Key Responsibilities:Provide...
-
Customer Service Representative
3 days ago
Osborne Park, Australia Workskil Australia Ltd Full timeAbout the RoleThis is an exciting opportunity to join Workskil Australia Ltd as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to ensure a positive experience.Key ResponsibilitiesProvide administrative support to the team, including answering phone calls,...
-
Customer Service Representative
3 days ago
Osborne Park, Australia Workskil Australia Ltd Full timeAbout the RoleThis is an exciting opportunity to join Workskil Australia Ltd as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to ensure a positive experience.Key ResponsibilitiesProvide administrative support to the team, including answering phone calls,...
-
Customer Service Officer
4 months ago
Osborne Park, Australia Workskil Australia LTD Full time**About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...
-
Customer Service Representative
3 days ago
Osborne Park, Australia Workskil Australia Ltd Full timeAbout the RoleThis is an exciting opportunity to join Workskil Australia Ltd as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to ensure a positive experience.Key Responsibilities:Provide administrative support to the team, including answering phone calls,...
-
Customer Service Liaison
4 months ago
Osborne Park, Australia Home Instead Full timeWe are currently seeking a well presented, enthusiastic professional to join our team, based in modern Osborne Park Offices, available to work Monday to Friday from 9am to 5pm **About Us**: Home Instead Perth North and Perth Metro is a national provider of high-quality in-home care for older Australians. We help with a range of personal and lifestyle needs...
-
Customer Service Representative
1 week ago
Osborne Park, Australia YMCA WA Full time{"About the Role": "Join Our TeamThe YMCA WA is seeking a Casual Customer Service Officer to join our team at the Narrogin Regional Leisure Centre.This role is responsible for providing exceptional customer service to our members and patrons, ensuring all enquiries, paperwork, sales, and administration are handled professionally.", "Key Responsibilities":...
-
Customer Service Representative
1 day ago
Osborne Park, Australia Workskil Australia Ltd Full timeAbout the RoleThis is an exciting opportunity to join Workskil Australia Ltd as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to ensure a positive experience.Key ResponsibilitiesProvide administrative support to the team, including answering phone calls,...
-
Customer Service Officer
1 month ago
Osborne Park, Australia Workskil Australia Ltd Full time**About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...
-
Customer Service Representative
7 days ago
Osborne Park, Australia Workskil Australia Ltd Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Officer to join our team at Workskil Australia Ltd. As the first point of contact for our customers, you will play a critical role in providing exceptional service and support.Key ResponsibilitiesProvide administrative support to our team, including answering phone calls, responding...
-
Customer Service Liaison
3 months ago
Osborne Park, Australia Home Instead Full timeWe are currently seeking a well presented, enthusiastic professional to join our team, based in modern Osborne Park Offices, available to work Monday to Friday from 9am to 5pm **About Us**: Home Instead Perth North and Perth Metro is a national provider of high-quality in-home care for older Australians. We help with a range of personal and lifestyle needs...
-
Customer Service Officer
4 months ago
Osborne Park, Australia Wood Recruitment Full timeOur client is seeking a dedicated Customer Service Representative to join their dynamic team. If you thrive in problem-solving, have excellent communication skills, and a commitment to delivering outstanding customer service, this is the perfect opportunity for you. **_ What you'll be doing:_** - Responding to client enquiries or complaints using online...
-
Customer Service Representative
4 months ago
Osborne Park, Australia Robert Half Full timeIf you have a passion for providing exceptional service and are looking for an opportunity to grow in a dynamic environment, we want to hear from you! **The Company**: Join a thriving team and be at the forefront of shaping the perfect customer experience! Our client within the manufacturing industry are seeking a dedicated and experienced customer service...
-
Customer Service Representative
6 days ago
Osborne Park, Australia YMCA WA Full time{"About the Role": "About the OpportunityThe YMCA WA is seeking a skilled Customer Service Officer to join our team at the Narrogin Regional Leisure Centre. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that all enquiries, paperwork, sales, and administration are handled professionally.The...
-
Customer Service Representative
2 weeks ago
Osborne Park, Australia YMCA WA Full timeAbout the RoleThe YMCA WA is currently recruiting for a casual Customer Service Officer, based at our Narrogin Regional Leisure Centre. The primary responsibility of this role is to ensure all enquiries, paperwork, sales, customer service and administration pertaining to the centres patrons and members are professionally handled.Narrogin Regional Leisure...
-
Customer Service Officer
3 months ago
Osborne Park, Australia Daikin Full timeAbout the role Reporting to Customer Service Team Leader, Daikin Australia is looking for a permanent full time Customer Service Officer who will process and manage internal sales and issues relating to the allocation and delivery of the Daikin products but not limited to: - Prepare & capture sales order details into SAP system platform. - Maintain...
Customer Service Administrator
4 months ago
**Customer Service Administrator**
- Fixed term full-time opportunity through till Sept 2023
- Osborne Park location, parking provided
- Hybrid working environment, WFH and the office
**The opportunity**
We have an exciting opportunity for a Customer Service Administrator to join our team on a fixed term full-time basis. Whilst reporting directly to the Community Care Manager, you will support a positive client experience by providing operational support at the service centre to staff and clients to manage client wellbeing.
**Key responsibilities**
- Identify new and changing client referrals using the appropriate systems.
- Timely preparation of new client files and support plans.
- Implement support plans to ensure quality care is delivered in accordance to client needs, contractual obligations and current policies and procedures.
- Manage client visits for allocated staff roles, communicating these appointments with the clients.
- Work with the team to reduce the clients on hold, cancellations and ensure that we are meeting the clients’ expectations in relation to services.
- Monitor and action open task no service reports.
- Maintaining client files during their service with Silverchain both electronic and physical files.
- Prepare client files and documentation for non-clinical file reviews and other audits as required.
- Maintaining compliance in relation to separation of client files.
- Assist new providers with their on-boarding, training schedules and service centre orientation.
**About you**
You will have a strong background in administration and in addition to this:
- Strong administration skills and ability to schedule meetings, prepare documentation and provide general administrative support to maintain smooth daily operations.
- Experience in being first point of contact for clients and the ability to multi-skill and work under pressure whilst maintaining composure and professionalism.
- Confident using Microsoft Suite and other software packages.
- Well-developed communication skills to be able to listen effectively and interact with a variety of people including clients, their carers, family members and staff and volunteers with varying needs and requests.
- Demonstrated interpersonal skills to build and develop effective work relationships.
- Demonstrated time management and organisational skills to effectively plan work tasks and meet scheduled deadlines.
- Demonstrated ability to work autonomously.
**Benefits**
- Competitive annual salary + super + the ability to salary package up to **$18,550**:
- Comprehensive health and wellbeing resources and support (including 3 annual mental health service sessions for you and your family)
- Exclusive fitness and health insurance discounts (12% discount with HBF)
- Paid parental leave of 12 weeks
- Leave loading payment on top of your annual leave
- Subsidised gym membership with participating gym partners
**Based on Silverchain Group Policy, you will be required to provide evidence of your COVID-19 vaccinations, including booster requirements, or evidence of a medical exemption, to be considered for employment with Silverchain.**
**About Silverchain Group**
At Silverchain Group, we are proud members of the Diversity Council of Australia, and our greatest strength is our people. Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians. With a proud history of more than 125 years, Silverchain Group is an employer of choice and the leading provider of high-quality health and aged care in the homes and communities of more than 65,000 Western Australians every year.
Join our team of more than 4,450 staff, caring for more than 105,000 clients across Australia. We’ll provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.
We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.
