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Customer Service Representative
2 months ago
About the Opportunity
The YMCA WA is seeking a skilled Customer Service Officer to join our team at the Narrogin Regional Leisure Centre. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that all enquiries, paperwork, sales, and administration are handled professionally.
The successful candidate will have a strong customer focus, excellent communication skills, and the ability to work independently. If you are a motivated and enthusiastic individual who is passionate about delivering outstanding customer service, we encourage you to apply.
", "Key Responsibilities": "- Provide exceptional customer service to members and visitors
- Handle customer enquiries and resolve issues in a professional and timely manner
- Process membership sales and renewals
- Assist with administrative tasks, including data entry and filing
- Work collaboratively with the team to achieve business objectives
To be successful in this role, you will need:
- Previous experience in a customer service role
- National Police Certificate and Working with Children check
- Friendly and outgoing personality able to interact with patrons of all ages
- Ability to utilise own initiative and work independently
- Flexibility in availability including weekends
We offer a range of benefits, including:
- Free gym membership
- Free employee assistance program
- Supportive management
- Flexible Working Arrangements
- Relocation Assistance (Eligible Applicants)
- Generous discounts on corporate healthcare - HBF
- Growth & Professional Development Opportunities
- Work for a WA based not for profit with a long history of making a real difference in the local community
- Working in an organisation with unwavering focus and commitment to safeguarding children first and foremost in everything we do.
To apply for this role, please click on the "Apply" button below. For the full job description and selection criteria, click on the PDF file on the attachment link below. Please submit your CV with your application.
", "Note": "You must have the right to live and work in this location to apply for this job.
The YMCA WA is committed to providing a safe workplace and will comply with all mandatory vaccination directions. Where a position is covered by a relevant direction, you will be required to provide an approved form of evidence of vaccination or exemption prior to commencing employment.
", "Safeguarding Children and Young People": "To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy:
"}