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Customer Service Representative
2 months ago
This is an exciting opportunity to join Workskil Australia Ltd as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to ensure a positive experience.
Key Responsibilities- Provide administrative support to the team, including answering phone calls, responding to emails, and managing correspondence.
- Use your excellent communication skills to resolve customer inquiries and concerns in a timely and professional manner.
- Work collaboratively with the team to achieve business objectives and provide operational support as needed.
- Develop and maintain strong relationships with customers, colleagues, and stakeholders to ensure a positive and productive work environment.
- Excellent communication and interpersonal skills, with the ability to work with diverse groups of people.
- Strong administrative skills, including proficiency in Microsoft Office Suite and experience with customer relationship management systems.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- High level of integrity, discretion, and professionalism, with a commitment to maintaining confidentiality and upholding the values of Workskil Australia Ltd.
Workskil Australia Ltd is a national not-for-profit and charitable organisation, dedicated to supporting Australians to achieve sustained economic and social self-reliance. We provide a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.
We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team.
What We Offer- A competitive salary package, including salary packaging options.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A chance to make a real difference in the lives of our customers and contribute to the success of Workskil Australia Ltd.
