Workplace Support Officer

7 months ago

Canberra, Australia Chandler Macleod Full time

As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an IT Workplace Support Officer on a contract for 6-12 months.

**Position Overview**

Duties and Responsibilities:

- Provide desktop hardware and software support
- Investigate and resolve hardware issues.
- Provide written and verbal advice.
- Undertake physical installation tasks
- Provide support for Microsoft InTune and Mobile Telephony devices.
- Assisting with logistics at our Beard Warehouse IT Storage facilities
- Hardware warranties and repairs.
- Deliveries and shipments via third party couriers.
- Monitoring the IT Stores ServiceNow queue.
- Logging IT Stores requests in ServiceNow.
- Following up on existing IT Stores requests.
- Stock maintenance of iOS devices.
- Provide support for VIPs including staff at APH.

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