In Field Team Effectiveness and Analytics Manager

2 weeks ago

Sydney, Australia ABBVIE Full time

**The Opportunity**

We are seeking a highly skilled and motivated individual to join our team as a Strategic Analytics and Reporting Manager. In this role, you will have the opportunity to shape the strategic direction of analytics and reporting across our Sales (SAP) and Activity (Veeva) platforms.

You will be a key business partner, driving and challenging our Sales and Marketing teams with actionable insights that will directly impact our business outcomes. As the Strategic Analytics and Reporting Manager, you will play a crucial role in facilitating deep dive reviews and ad hoc projects into key business issues.

Your expertise in analysis and recommendations will be instrumental in solving complex challenges and driving growth for our organization. You will be responsible for defining business priorities, possibilities, and problems using data to provide valuable insights into the current and future state of our Business Unit.

Your ability to manage data integrity and systems will ensure accurate collection, analysis, depiction, reporting, and prediction. One of the key focuses of this role will be optimizing our Veeva system.

You will have the opportunity to find efficiencies in how our teams input their data and how the overall business should be reporting on this information. Collaboration with our global teams and management of offshore data administration teams will be essential for success in this role. In addition, you will be involved in planning, evaluating, and managing all business and technical issues related to Allergan's ANZ CRM systems. You will work closely with the Data Analyst to support the ANZ field force team, providing maintenance, configuration, and reporting. Your ability to gather and define requirements, pilot new initiatives, implement changes, and review ongoing performance will be critical in driving success.

As a Strategic Analytics and Reporting Manager, you will have the opportunity to interact with various levels of management, presenting analysis on activity, territory structure, CRM metrics, and more.

Your insights will be used to develop and improve the performance of our field force, ultimately driving better results for our organization. If you are a highly analytical and strategic thinker, looking for a challenging and rewarding opportunity to make a significant impact, then we want to hear from you.

Join our team and be a part of shaping the future of our organization through data-driven insights and recommendations.

**What you'll be doing**
- Leading business partnering with Sales and Marketing teams, driving actionable insights using Sales and Activity data
- Challenging the business and providing recommendations to key business issues; addressing specific business issues involving CRM and sales operations
- Identify CRM usage problems and craft technical / communication plans to remedy
- Analyse and develop appropriate territory structures, based on the needs of the business units, working with Business Unit Analyst
- Providing analytical support to the Business Unit utilizing various internal data sources and external data sources, developing dashboards or reports as required
- Identification of new and emerging trends in data management, AI, and Machine learning and how these capabilities can be applied to the business.
- Master database management support for sales dashboard solutions and performance tracking.
- Business unit review presentations that are informative, concise, commercially focused, and relevant to the key business issue being addressed
- Performing analysis to determine the effectiveness of advertising programs, pricing adjustments and competitor efforts
- Performing analysis to evaluate the compliance level to corporate agreements and contracts
- Incorporating machine learning and robotic process automation
- Designing motivating Sales Incentive Plan’s (SIP), including calculations of targets and SIP payments for the Facial Aesthetics Business Unit on a quarterly and annual basis
- Gathering and analysing relevant competitor data (where applicable), both company and product related
- Effectively prioritising tasks and projects to deliver quality solutions to the highest priority business issue
- Ensuring all business activities comply with relevant legal requirements and ethical standards
- Involvement in key projects and initiatives as required
- Overall ownership of key components for commercial analytics as required by the Business Excellence Lead

**Experience that will help you get started**

o System Analyst 3 to 5 w of functional experience in either a commercially focused role or in a finance support capacity, preferably healthcare experience, and demonstrated experience in the following key areas:
o Data Management

o Business Analysis and Reporting

o Project management

o Data Science
- Strong analytical, planning and problem-resolution skills
- Ability to translate customer requirements into specifications and convert

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