Data Analytics Manager

5 days ago

Sydney, New South Wales, Australia Hipages Full time

About Hipages:

Hipages is a leading Australian technology company that connects homeowners and tradespeople for home improvement. Our platform is the number one way for these groups to connect, and we're driven by our purpose of transforming the trade industry.

We're a diverse and inclusive team of 350 professionals across Australia, New Zealand, the Philippines, and Vietnam. Our company culture is built on innovation, collaboration, and a commitment to diversity and equality.

Role Purpose & Objective:

As a Data Analytics & Insights Manager, you'll be responsible for ensuring data analytics is a growth lever and developing the analytics practice to elevate the company's data maturity through data-driven insights.

You'll manage and mentor a team of 9 data analytics analysts and work closely with stakeholders across the business to devise strategies, prioritize, and deliver business value from our data assets.

Key Responsibilities:

  • Ensure the data analytics team actively contributes to strategic plans around data architecture and design to improve products, infrastructure, and processes.
  • Shape the data analytics team culture across the wider organization by supporting self-serve data capabilities, mentoring & coaching peers, and evangelizing data democratization and data products.
  • Lead and manage a team of data analysts to unlock and amplify value from Hipages' data assets by identifying, integrating, and documenting relevant data sets within the existing data ecosystem.
  • Develop organizational-wide frameworks and approaches to analytics from experimentation to forecasting.
  • Evolving Hipages' data analytics stack to tackle challenges and realize opportunities by providing data capabilities to cross-functional teams, maturing infrastructure, and developing data products.
  • Mentor, coach, and support analysts in their craft, developing leadership capabilities, talent management, engagement, and the alignment of work to strategy, practices, and priorities.
  • Support the team with prioritizing use cases, requirements, and participate in agile ceremonies.
  • Contribute to growing our user base by designing and delivering segmentation strategies to build a customized consumer experience.

Your Experience:

  • Tertiary degree qualified in Computer Science, Statistics, Data Science, or related field.
  • 5+ years experience in Information Technology and Management (Data Warehousing, Business Intelligence, Data Visualization, etc.) and/or quantitative fields.
  • Experience leading data analysts, defining team strategy, and data roadmaps.
  • Ability to demonstrate advanced knowledge of BI tools (Looker, Tableau, Mode, etc.).
  • Strong competency in SQL and experience wrangling data with R or Python.
  • Strong communication skills - verbal and written - be able to break down complex topics into simple solutions and ideas - stakeholder management and community education are vital in this role.
  • Experience with a wide range of analytical approaches (Forecasting, clustering, econometric modeling, segmentation, etc.).
  • Experience leading projects in an agile team (Scrum or Kanban).
  • Experience leading projects across multiple departments, such as Sales, Service, Marketing, Product, and Engineering.
  • Strong capability of managing and prioritizing a number of competing tasks from different stakeholders.

Nice to Have:

  • Experience with Databricks and cloud technologies, preferably AWS.
  • Experience with streaming data.
  • Relevant experience in a marketplace or digital-native organization.

About Working at Hipages:

Hipages is a Great Place to Work certified company that prioritizes diversity and inclusion. We offer a hybrid work environment, competitive salary and benefits, and opportunities for career growth and development.

Our company culture is built on innovation, collaboration, and a commitment to diversity and equality. We're a close-knit team of professionals who value teamwork, respect, and open communication.

We're committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work. If you're looking for a challenging and rewarding career opportunity, we encourage you to apply.

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