Mental Health Intake Manager

6 months ago

Sydney, Australia Ramsay Health Care Full time

**Mental Health Intake Manager**

**We are a leading provider of health care services with a special culture known as “The Ramsay Way” and a philosophy of “People Caring for People”**

**Mental Health Intake Manager to join our team at Ramsay Clinics Northside and Ramsay Clinic Cremorne to oversee in the intake assessment process for our mental health clinics.**

**About the Role**

This is an exciting opportunity for a registered nurse with extensive intake experience. Our Admissions team works closely with psychiatrists, GPs and other external referrers, ensuring compliance to effective risk management processes. This role is an essential part of our patient’s journey, as it oversees the first point of contact. It is essential that all enquiries are met with professional, compassionate and timely responses.

**About You**

To succeed in this role, you will possess highly effective leadership skills and the ability to foster strong, positive and professional relationships with both internal and external stakeholders. You will have demonstrated communication and organisational skills with an ability to prioritise competing tasks effectively. You will have a proven ability to work under pressure in a fast-paced environment whilst maintaining a strong customer service focus. You will be empathetic, professional and have a strong understanding of clinical risk management.
- Excellent attention to detail, decision making capabilities and ability to communicate clearly and concisely with a wide range of stakeholders;
- Evidence that you actively inspire, motivate, and develop others to high performance through role modelling and the achievement of personal, team and business goals.
- Assess critical situations and manage competing demands
- Ability to practice collaboratively as part of the multidisciplinary health care team
- Comprehensive knowledge of Microsoft Office programs, especially Excel;

**About Us**

Ramsay Health Care is a global health care group operating over 480 hospitals and day surgery facilities within 11 countries across Australia, the U.K., Asia and Europe. Ramsay is Australia’s largest private hospital operator and is well-respected in the health care industry due to its excellent record of patient care and hospital management.

Ramsay Health Care has a long history in mental health, with our first clinic established by Paul Ramsay in Sydney in 1964. Ramsay has since grown to become the largest provider of private mental health services in Australia treating over 70,000 patients per year. In July 2021, we rebranded our mental health division under the banner of Ramsay Mental Health.

Ramsay Clinic Northside and Ramsay Clinic Cremorne are specialist mental health facilities located on Sydney’s North Shore. Totalling 168 inpatient beds, robust day programs and neuro-stimulation services, both facilities provide specialised and comprehensive assessment and treatment programs for a broad range of mental health issues, including specialised addictions and eating disorder programs at the St Leonards facility.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual employees may not be eligible for all benefits._

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply

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