Customer Service Consultant

2 months ago


Melbourne, Australia SMAART Recruitment Full time

Part Time Permanent Role (Monday-Friday, 8am-6pm)
- Hybrid Model - 50% WFH, 50% office based
- $58'656 + super, pro rata. Starting 13th June

We're excited to announce that we're recruiting for part-time Customer Service agents to join a dynamic Victorian private sector, government services provider based in the heart of Melbourne CBD. This is an amazing opportunity to work for a company that takes career development and work-life balance seriously. If you're looking to take your customer service skills to the next level and work in a supportive and flexible environment, this is the perfect chance for you

STARTING DATE - 13th June 2023

**The role and What’s in it for you?**
- Salary package of $58’656 + super (pro rata)
- Based in Melbourne CBD - easy access to public transport links
- Part time, permanent role (24-38 hours)
- **Monday-Friday**, flexible rostering 8am-6pm, optional overtime available
- **Hybrid role - 50% WFH, 50% office based after initial training period (2-3 months)**:

- Weekly and monthly reward and recognition scheme with supermarket vouchers up for grabs.
- Equipment provided for WFH.
- Excellent training and support given from the get-go, including 3, 1-1 coaching sessions per month.
- Monthly staff huddles and briefings with senior management
- Great career development and progression including regular secondment opportunities, giving you a chance to grow your skills and explore other parts of the business.
- Join a company with an inclusive and diverse culture

***

**What skills/experience do you need to have?**
- Good verbal and written communications skills
- High attention to detail, positive attitude and an eagerness to learn.
- Experience within a customer focused role, face to face or phone based.



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