Loss Prevention Manager

6 months ago

St Leonards, Australia Tomra Full time

**Company Description**
At TOMRA we are all about Clean Loop Recycling Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are used, less energy is wasted, and containers do not end up in our oceans, streets, or landfill. We’re proud to be collecting containers across Australia, with over 320 collection points across NSW. In addition, we have state-of-the-art Recycling Centres in Queensland, Northern Territory, Western Australia and Victoria.

As a ‘Looper’ at TOMRA, you will be working amongst a team of people, who are very passionate about doing good for the environment and our community.

TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community - be it on the basis of gender, age, culture, religion, language or personal circumstances. TOMRA is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

Reporting into the Technical Support Manager, the Loss Prevention Manager will have responsibility across Compliance and Loss Prevention functions. You will be responsible for reducing financial, reputational, legal, and regulatory risks by decreasing the impact of fraud committed on the range of services and products that TOMRA provide. You will also drive TOMRA Collection’s fraud strategy and prevention process, dealing with both internal and external stakeholders, effectively providing timely and accurate investigations into alleged fraud, attempted or committed.

You will be required to build comprehensive knowledge of TOMRA’s Reverse Vending Machine’s (RVM’s) hardware and software, especially the RVM recognition process, to fully understand the intricacies of RVM functioning. You will be required to not only investigate incidents, but also to provide the reasoning for the occurrence and what control measures can put in place to minimise similar fraud attempts.

Travel to various sites across NSW, QLD and WA will be required for this role.

**Some other tasks you may perform include**:

- Build an understanding of TOMRA Collection Australia’s product portfolio and processes
- Detect, record and investigate any fraud attempts against TOMRA or our customers
- Maintain TOMRA’s audit program, ensuring processes and practices are designed to minimise fraud and other business risks
- Preparation and drafting of investigation plans, correspondence, reports and memorandums
- Provide written correspondence on investigation findings and identified risks
- Responsible for coordinating responses in relation to fraud reporting commitments with external bodies, including government agencies
- Managing and conducting the training/development of fraud and other business risk initiatives
- Regular reporting to the Leadership Team
- Contribute to a high standard of service to all internal/external clients through building effective working relationships with relevant parties
- Host and manage Loss Prevention meetings, both internal and external
- Analysing data gathered from the RVMs - suggest, test and implement any performance improving actions
- Work closely with the Database Specialist (direct report) to find a balance between minimising fraud but optimising acceptance rates
- Work closely with the Quality Control Officers (direct reports) to not only ensure TOMRA meets its contractual obligations, but to highlight any possible business risks throughout the various state networks

**Qualifications** What makes a great Loss Prevention Manager at TOMRA**
- Engineering Degree majoring in Mechatronic, Mechanical or Electrical preferred but not necessary
- Data Analytics or similar qualifications or strong experience in a previous role
- Experience in using Salesforce or other CRM would be beneficial
- Strong ability to communicate clearly with both internal and external stakeholders
- Solution and results driven
- Ability to learn and adapt new, complex concepts
- Report writing experience
- Ability to challenge status quo and suggest improvements where necessary
- Experience in leading teams

**Additional Information**
Does this sound like you? If so we would love to hear from you

  • Database Expert

    6 months ago

    St Leonards, Australia Tomra Full time

    **Company Description** At TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are...

  • Infection Prevention and Control Coordinator

    6 months ago

    St. Georges Basin, Australia IRT Full time

    Infection Prevention and Control Coordinator **About IRT** Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of...

  • Policy and Planning Manager

    7 months ago

    St Leonards, Australia Ampersand Full time

    Pay rate: $83 - $91/hr + super. - Duration: ASAP start until 27/9/24 - Location: St Leonard's - **Pay rate: $83 - $91/hr + super.**: - **Duration: ASAP start until 27/9/24**: - **Location: St Leonard's + WFH** **Responsibilities**: - Lead and manage a team responsible for leading the policy framework for the prevention and management of serious...

  • Technical Facilities Manager

    2 months ago

    St Leonards, Australia BGIS Full time

    As the **Technical Facilities Manager **based in **St Leonards **, **Sydney **, you will oversee the efficient operation of critical plant and equipment in the Data Centre, ensuring compliance with risk management, WHSE policies, and quality systems. Reporting to the Senior Facilities Manager, you will support day-to-day operations and vendor management...

  • Project Officer X 2

    4 months ago

    St Leonards, Australia Ministry of Health Full time

    Join our **_Centre for Population Health_** at Ministry of Health for an exciting **_full time ongoing_** opportunity and be part of the team enriching health in millions of ways every day. - Join a team that is passionate about preventive health and supporting our people to contribute to a world-class health system in NSW - Participate in purposeful work to...

  • Infection Prevention and Control Lead

    4 months ago

    St. Georges Basin, Australia IRT Full time

    **About IRT** - Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care....

  • Security Monitoring and Response Analyst 1

    6 months ago

    St Leonards, Australia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Whs Manager

    6 months ago

    St Leonards, Australia Stryker Full time

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **About Stryker** Stryker is one of the...

  • Production Manager

    2 months ago

    St Leonards, Australia Warner Bros. Discovery Full time

    **_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...

  • Manager Registries and Support

    6 months ago

    St Leonards, Australia Cancer Institute Division Full time

    **Employment Type**: Permanent Full Time **Position Classification**: Health Mgr Lvl 4 **Remuneration**: 137173 - 163431 **Hours Per Week**: 38 **Requisition ID**: REQ491480 **Position Tagline** **Where you'll be working** Organisation specific content Short paragraph on the culture, benefits, what it's like to work here **What you'll be...

  • Project Officer

    4 months ago

    St Leonards, Australia Ministry of Health Full time

    **Project Officer** Join the Early Childhood and Schools team at Ministry of Health for an exciting two-year opportunity and help shape the future of health in New South Wales! - Join a team that is passionate about preventive health - Participate in purposeful work to improve the health outcomes of children - Embrace a healthy work-life balance with our...

  • Nsw Field Service Manager

    7 months ago

    St Leonards, Australia Tomra Full time

    **Company Description** At TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are...

  • Manager, Aod Diversion and Treatment Access Programs

    4 months ago

    St Leonards, Australia Ministry of Health Full time

    Employment type: Temporary Full-time/Secondment (5 months), up to 24th January 2025 - 35 hour working week, in a hybrid working environment - Crown Clerk 11/12, starting salary from $139,787 - $161,663 plus Super **About this role** The Manager, AOD Diversion and Treatment Access Programs leads the programs and services which support access to Alcohol and...

  • Principle Policy Officer

    7 months ago

    St Leonards, Australia Ashdown Consulting Full time

    $83 - $91 p/h + super - 5 month Contract - St Leonards/Hybrid **Principle Policy Officer** |5 Month Contract| Up to $101.01 P/H inc. Super** - $83 - $91 p/h + super - 5 month Contract - St Leonards/Hybrid **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within...

  • Retail Store Manager

    7 months ago

    St Kilda, Australia Arch Brands Full time

    Established in 1997, Prime is a distinguished fashion destination, offering an exclusive blend of men's and women's apparel from around the world. Our curated selection features well-made and well-tailored brands, including cult favourites like Nudie Jeans, Carhartt, Adidas, and New Balance. What sets us apart is our commitment to providing exclusive,...

  • Retail Store Manager

    6 months ago

    St Kilda, Australia Arch Brands Pty Ltd Full time

    Established in 1997, Prime is a distinguished fashion destination, offering an exclusive blend of men's and women's apparel from around the world. Our curated selection features well-made and well-tailored brands, including cult favourites like Nudie Jeans, Carhartt, Adidas, and New Balance. What sets us apart is our commitment to providing exclusive,...

  • Dental Assistant

    7 months ago

    St Leonards, Australia Honest Tooth Dental Care Full time

    **HONEST TOOTH DENTAL CARE** **DENTAL ASSISTANT / RECEPTIONIST** PRIOR EXPERIENCE AS A DENTAL ASSISTANT IS ESSENTIAL FOR THIS ROLE **KEY ACCOUNTABILITIES** **General** - Contribute to the successful running of the Business by providing a high standard of service to patients and dental professionals. - Comply with of all statutory and regulatory...

  • Work Health and Safety Advisor

    6 months ago

    St Leonards, Australia RSL LifeCare Full time

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities living their best lives. We are dedicated to helping all individuals under our care thrive, every day. We are seeking a Work Health & Safety Advisor to play a pivotal role...

  • Work Health and Safety Advisor

    6 months ago

    St Leonards, Australia RSL LifeCare Full time

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our purpose to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day. We are seeking a Work Health & Safety Advisor to play a pivotal...

  • Pastoral Care Coordinator

    6 months ago

    St Leonards, Australia HammondCare Full time

    **About us** HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...