Account Manager

1 month ago


Sydney, Australia Clarity Global Inc Full time

**Sefiani, part of Clarity Global**. We are agents of change.**

We do work that matters for positive change makers.

We help organisations navigate the issues that matter, have a voice in the channels that matter, at the times that matter. We tell stories and create ideas that advocate change for a better future.

Our long-held belief is that actions matter. It’s how trust is earned and positive change happens. It’s what makes us the trusted partner for organisations that are visionaries and agitators, the organisations that seize opportunity, that are leading change to create a new tomorrow.

This is why we are proud to be a multi awards winning agency throughout 25 years and We are also ranked Best Agencies to work for Asia-Pacific #2 ( 15 - 44 employees) by PRovoke from 2022 to 2024.

In January 2023, Sefiani was acquired by Clarity Global Group. We now combine the benefits of working as part of a dynamic local firm with the opportunities of a global agency with offices in London, Amsterdam, New York and Los Angeles. And we’re growing fast. That’s why we need a talented Account Manager to join our Sydney team.

As a key member of our account teams, you will manage day to day client relationships, ensuring exceptional service and growth for our clients. You'll serve as the key connector between Sefiani and its clients,contributing to the development and execution of strategic and creative integrated campaigns.

**Main responsibilities**:

- Propel client programs forward with a focus on executing better and faster strategies. Coordinate integrated comms programs that stand out and make an impact.
- Develop communications programs that deliver results across channels. Spot new opportunities and take action.
- Mentor junior team members by setting clear expectations and using their strengths to achieve goals.
- Be the team's go-to for media and influencer relations. Build strong connections in fashion, lifestyle, and dining, and keep those relationships thriving.
- Keep an eye on trends in media, reporting, and social media. Proactively seek knowledge that keeps our strategies fresh and innovative.
- Dive into detailed research and produce content with top-notch grammar and punctuation. Brainstorm and develop news angles to keep the story flow exciting and relevant.
- Get involved in campaign creative development and understand the influencer landscape.
- **Media and Blogger/Influencer Relations**:

- **Build Strong Connections**:Regularly engage with key media and influencers to nurture these important relationships. Be the first to recognize potential issues or opportunities for our clients.
- **Pitch Perfect**:Demonstrate excellent media pitching and generate impressive coverage across various channels.
- **Stay Organised**:Keep media/influencer lists and reports accurate and up-to-date. Monitor for any client-relevant news and flag important info.
- **Innovate Processes**:Always look for better ways to handle tasks and streamline procedures, ensuring everything runs smoothly.

**The successful applicant will demonstrate they**:

- Have a growth mindset - an appetite to learn and grow as an individual, as well as mentor and nurture junior talent
- Are passionate about the power of media relations, but equally comfortable with the other disciplines in the modern comms toolbox
- Exhibit a strong knowledge of news, lifestyle, and relevant trade media, while understanding the potential of value-added collaborations with the media team.
- Are collaborative, intellectually curious, flexible
- Have a passion for B2B communications and for telling stories that create impact across the entire stakeholder mix

We pride ourselves on our values-led behaviour: Respect, Aspire, Energise and Learn. Our REAL values form the basis of every action and decision within the agency, from hiring new employees to pursuing new business opportunities.

We are an agency with a heart and our work reflects our values. We always do the best by our people, our clients, and the community. And we are committed to working on causes about which we care deeply, to bring about change for the better.

**Benefits**
- Taking Care of Yourself and Your Family_

At Clarity, we know that a happy and healthy team is a productive team. That's why we offer benefits like:

- **Enhanced Family Leave**: Welcoming a new child is a special time that deserves special attention.
- **Employee Assistance Program (EAP)**:Confidential support for personal and professional challenges.
- **Wellness Fund**:Invest in your health and happiness and two wellbeing days off per year
- Taking Care of Your Community_

We believe in giving back to the community, so we offer:

- **Volunteer Time Off**: Giving back is good for the soul.
- **Clarity Compass**: Internal employee committee helping ensure we’re walking our talk, especially on issues close to our heart - DEI, Environmental Impact, Employee Wellbeing and Community Engagement
- Recharging Your Batteries_


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