Technical Training Support Officer

2 months ago

Macquarie Park, Australia BYD Australia Full time

**About BYD**

BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.

As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.

**About the Role**

Based in BYD's Sydney office in Macquarie Park, this role will be supporting our Aftersales Technical Support Team for our upcoming New Brand.** **On offer is a **Technical Training Support Officer** position and your day-to-day duties will include but not be limited to:

- Assist in organizing and coordinating technical training sessions for internal teams and external partners.
- Provide administrative support to ensure training schedules, materials, and resources are prepared and readily available.
- Support trainers in delivering technical content by managing logistics and resolving any issues that arise during training.
- Work closely with technical support engineers to document and organize training materials, presentations, and project files.
- Maintain accurate records of training sessions, including attendance, materials used, and key outcomes.
- Ensure all technical documents are correctly filed on a shared point, updated, and accessible to the relevant stakeholders.
- Manage and maintain the training platform/system.
- Monitor and track the progress of training programs, ensuring all attendees complete required assessments and provide feedback.
- Collect and compile feedback from participants to assess the effectiveness of training sessions.
- Generate reports on training outcomes and recommend improvements based on feedback and analysis.

**Key requirements**:

- Tertiary qualification in Australia
- Around 3 years of experience working as a Team Assistant or Training Administrator role
- Proficient with Microsoft Suites including Excel, PowerPoint, Word, etc.
- Strong multi-tasking skills and can work well under pressure
- Detail-orientation and organized
- Have a passion at automotive industry, especially in EV space.
- Proficient in English and Chinese

If you believe you are a good fit for the role, please don't hesitate to click on APPLY and submit your updated resume.

BYD Australia is under rapid expansion with plenty more opportunities to arise. If you are ready to make the most of everything you’ve learned so far, be challenged, work together with industry leaders, and be a part of a supportive and vibrant team, then BYD is ready for you.

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