Service Desk Agent

5 months ago

Adelaide CBD, Australia Datacom Full time

Your Future at Datacom
At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.
Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm
Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career

About the Role
Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate.

**We’re looking for**:
Someone who wants to be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.
- Self-starters who are motivated to kick-start their careers in technology
- Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
- Customer-centric superstars — we pride ourselves on delivering our best work to our customers
- Awesome problem-solvers who have fresh ideas and are willing to give anything a go.

Hours
The operational hours for the Service Desk are Monday to Sunday 7am to 8pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

What you'll bring
Problem solving and delivering quality customer service is your forte, and you’re looking for a role that challenges you to think on your feet. You’re comfortable working with customers over the phone and have strong, clear communication skills; both written and verbal.
Due to clearance requirements Australian working rights and ability to pass national police check is essential.

About Datacom
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
We have over 6,500 people across our global offices and generate an annual revenue of over AU $1.48 billion annually. This makes us one of Australasia's largest professional IT services companies. We are committed to hiring, developing and promoting diverse talent.
Founded in 1965, we have a successful trading history of consistent growth, profitability and a track record of delivering innovative, cost effective technology solutions.
We are local at heart, yet world-class in capability.

  • Service Desk Agent

    5 months ago

    Adelaide, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any...

  • Guest Service Agent

    4 weeks ago

    Adelaide, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...

  • Guest Service Agent

    5 months ago

    Adelaide CBD, Australia Hilton Full time

    Guest Service Agent - Hotel Reception **Do you give a great first impression? Hilton Adelaide Is looking for you!** Join the Front Office team in welcoming guests to the Hilton Adelaide. Part Time positions available. Hourly Wage Range: $27.6288 - $ 50.23 **What will I be doing?** As a Guest Service Agent in the Front Office Team, you will provide...

  • Service Desk Operator

    5 months ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Service Desk Operator - **Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position** **How will I help?** Are you passionate about technology and eager to embark on a dynamic career in the heart of the financial sector? Look no further! We are seeking talented individuals for the role of IT Service Desk Operator. This role is the...

  • Service Desk Operator

    5 months ago

    Greater Adelaide SA, Australia Westpac Group Full time

    **Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position** **How will I help?** Are you passionate about technology and eager to embark on a dynamic career in the heart of the financial sector? Look no further! We are seeking talented individuals for the role of IT Service Desk Operator. This role is the entry-point to a range of...

  • Guest Service Agent

    4 weeks ago

    Adelaide, Australia Travel + Leisure Co. Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Service Agent

    5 months ago

    Adelaide CBD, Australia Hilton Full time

    **Do you give a great first impression? Hilton Adelaide Is looking for you!** Join the Front Office team in welcoming guests to the Hilton Adelaide. Part Time positions available. Hourly Wage Range: $27.6288 - $ 50.23 **What will I be doing?** As a Guest Service Agent in the Front Office Team, you will provide services that contribute to the overall...

  • Service Desk Operator

    7 days ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Service Desk Operator - **Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position** **How will I help?** As a Service Desk Agent, you will be taking the first steps in your career in technology. You will be responsible for supporting our internal customers with their IT enquiries and using the skills and experience you acquire as...

  • Service Desk Operator

    7 days ago

    Greater Adelaide SA, Australia Westpac Group Full time

    **Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position **How will I help?** As a Service Desk Agent, you will be taking the first steps in your career in technology. You will be responsible for supporting our internal customers with their IT enquiries and using the skills and experience you acquire as a stepping stone for your...

  • IT Service Desk Analyst

    3 weeks ago

    Adelaide, South Australia Relationships Australia South Australia Full time

    Job Title: IT Service Desk AnalystWe are seeking an experienced IT Service Desk Analyst to join our Information Technology & Data Management team at Relationships Australia South Australia (RASA).About the RoleThe IT Service Desk Analyst will be the level-1 support contact for all IT support queries at RASA, providing technical assistance and troubleshooting...

  • IT Service Desk Analyst

    2 weeks ago

    Adelaide, South Australia Relationships Australia South Australia Full time

    Job Title: IT Service Desk AnalystWe are seeking an experienced IT Service Desk Analyst to join our Information Technology & Data Management team at Relationships Australia South Australia (RASA).About the RoleThe IT Service Desk Analyst will be the level-1 support contact for all IT support queries at RASA, providing technical assistance and troubleshooting...

  • IT Service Desk Analyst

    3 weeks ago

    Adelaide, South Australia Relationships Australia South Australia Full time

    Job Title: IT Service Desk AnalystWe are seeking an experienced IT Service Desk Analyst to join our Information Technology & Data Management team at Relationships Australia South Australia (RASA).About the RoleThe IT Service Desk Analyst will be the level-1 support contact for all IT support queries at RASA, providing technical assistance and troubleshooting...

  • Service Desk Analyst

    1 month ago

    Adelaide, South Australia Peoplebank Australia Ltd Full time

    Job Title: Service Desk OfficerWe are seeking an experienced ICT Service Desk Analyst to join our client's team in the Adelaide CBD. As a key member of the weekend shift team, you will provide 1st level ICT support to a large internal user base for desktop and business-critical systems.Key Responsibilities:Provide effective and knowledgeable incident and...

  • Service Desk Analyst

    1 month ago

    Adelaide, South Australia Peoplebank Australia Ltd Full time

    Job Title: Service Desk OfficerWe are seeking a highly skilled and experienced ICT Service Desk Analyst to join our client's team in the Adelaide CBD.Key Responsibilities:Provide 1st level ICT support to a large internal user base for desktop and business-critical systems.Undertake user administration through Active Directory.Deliver effective and...

  • Front Desk Supervisor

    2 months ago

    Adelaide, Australia Hilton Full time

    Front Desk Supervisor With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Guest Service Agent

    6 months ago

    Adelaide, Australia Hilton Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • IT Service Desk Analyst

    1 month ago

    Adelaide, South Australia Relationships Australia South Australia Full time

    IT Service Desk AnalystWe are seeking an IT Service Desk Analyst to join our Information Technology & Data Management team at Relationships Australia South Australia (RASA). As a key member of our team, you will be responsible for providing level 1 support to resolve incidents, problems, and requests, ensuring the smooth operation of our technology...

  • IT Service Desk Analyst

    1 month ago

    Adelaide, South Australia Relationships Australia South Australia Full time

    IT Service Desk AnalystWe are seeking an IT Service Desk Analyst to join our Information Technology & Data Management team at Relationships Australia South Australia (RASA). As a key member of our team, you will be responsible for providing level 1 support to resolve incidents, problems, and requests, ensuring the smooth operation of our technology...

  • Service Desk Operator

    3 days ago

    Adelaide, South Australia Westpac Group Full time

    About the RoleWe are seeking an experienced Service Desk Operator to join our team at the Westpac Group. In this role, you will be responsible for providing exceptional customer service to our internal customers, resolving technology issues in a timely and efficient manner, and working collaboratively with our team to drive the evolution of our service...

  • Guest Service Agent

    3 weeks ago

    Adelaide, Australia Accor Apartments & Realty Full time

    Located in Adelaide's vibrant West End, BreakFree Adelaide offers a selection of self-contained studio, one and two bedroom apartments. The West End area is well known for its trendy vibe and arts culture, so when you are off the clock you will have your choice of places to eat with laneway restaurants, rooftop bars, and a buzzing nightlife all at your...