Guest Service Agent

2 months ago

Adelaide, Australia Hilton Full time

Guest Service Agent

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

**What will I be doing?**

As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

**What are we looking for?**

Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Calm, efficient, and organized with great attention to detail
- Ability to multi-task while maintaining a positive attitude when working with a Guest
- Professional manner with an emphasis on hospitality and guest service
- Ability to work on your own and as part of a team

  • Guest Service Agent

    5 days ago

    Adelaide, South Australia Hilton Full time

    Guest Service AgentA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional...

  • Guest Service Agent

    2 months ago

    Adelaide, Australia Hilton Hotels Full time

    JOB DESCRIPTIONA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    2 months ago

    Adelaide, South Australia Hilton Adelaide Hotel Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

  • Guest Service Agent

    5 days ago

    Adelaide, South Australia Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an exceptional experience from arrival to departure and conduct audits as necessary.Responsibilities:As a Guest Service Agent, you will be part of the Front Office Team, offering services to Guests to enhance their experience from check-in to check-out and perform audits as needed....

  • Guest Service Agent

    1 month ago

    Adelaide, South Australia Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an exceptional experience from arrival to departure and conduct audits as necessary.Responsibilities:As a Guest Service Agent, you will be part of the Front Office Team, offering services to Guests to enhance their experience from check-in to check-out and perform audits as needed....

  • Guest Service Agent

    3 weeks ago

    Adelaide CBD, Australia Hotel Grand Chancellor Adelaide Full time

    **Hotel Guest Service Agents** We have full-time and casual Guest Service Agent positions available at the Hotel Grand Chancellor. Our teams are growing, and we are looking for likeminded individuals who are passionate about providing an exceptional high-quality level of service to our guests and who is determined to progress their hotel management...

  • Guest Service Agent

    5 days ago

    Adelaide city centre, South Australia Hotel Grand Chancellor Adelaide Full time

    Hotel Guest Service AgentsWe have full-time and casual Guest Service Agent positions available at the Hotel Grand Chancellor. Our teams are growing, and we are looking for likeminded individuals who are passionate about providing an exceptional high-quality level of service to our guests and who is determined to progress their hotel management career.If you...

  • Guest Service Agent

    5 days ago

    Adelaide Region SA, Australia SKYCITY Full time

    Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, Eos by SkyCity captures a captivating moment of change.As our Guest Service Agent, you will facilitate all Front Office duties such as greeting guests, reception, reservations, check in/check out, room allocations,...

  • Guest Service Agent

    3 weeks ago

    Adelaide Region SA, Australia Mantra Hindmarsh Square Full time

    Offering premier apartment-style accommodation in Adelaide's bustling CBD, **Mantra Hindmarsh Square** is also home to one of the city’s favourite restaurants and bars, serving coffee in the morning sun, light lunches, cocktails and dinners. Plus across the road are more upmarket eating houses, iconic pubs and fashionable boutiques, making this hotel truly...

  • Guest Service Agent

    5 days ago

    Greater Adelaide SA, Australia AccorHotel Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Agent

    5 days ago

    Adelaide city centre, South Australia Hilton Full time

    Do you give a great first impression? Hilton Adelaide Is looking for youJoin the Front Office team in welcoming guests to the Hilton Adelaide. Part Time positions available.Hourly Wage Range: $ $ 50.23What will I be doing?As a Guest Service Agent in the Front Office Team, you will provide services that contribute to the overall guest experience from check-in...

  • Guest Services Agent

    4 weeks ago

    Adelaide Region SA, Australia Virgin Australia Full time

    **Work type**: Part Time **Location**: Adelaide **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Adelaide Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is...

  • Guest Service Agent

    5 days ago

    Greater Adelaide SA, Australia AccorHotel Full time

    Company Description Why work for Accor?**We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Guest Service Agent

    2 weeks ago

    Adelaide, Australia Accor Apartments & Realty Full time

    Nestled in the heart of Adelaide's CBD, Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning...

  • Guest Service Agent

    4 weeks ago

    Adelaide, Australia Accor Apartments & Realty Full time

    Nestled within the heart of Adelaide's CBD, you will find Mantra Hindmarsh Square. The property offers a range of self-contained apartment-style hotel suites, as well as one and two bedroom suites. Mantra Hindmarsh Square also offers an on-site restaurant, DJ Diners, where breakfast is served daily and in-room dining is available. There is plenty to do in...

  • Guest Service Agent

    3 weeks ago

    Adelaide, Australia Accor Apartments & Realty Full time

    Nestled within the heart of Adelaide's CBD, you will find Mantra Hindmarsh Square. The property offers a range of self-contained apartment-style hotel suites, as well as one and two bedroom suites. Mantra Hindmarsh Square also offers an on-site restaurant, DJ Diners, where breakfast is served daily and in-room dining is available. There is plenty to do in...

  • Guest Services Agent

    5 days ago

    Adelaide Region SA, Australia Virgin Australia Full time

    Work type:Part TimeLocation:AdelaideJob type:Customer ServiceApplications close:Guest Services Agent:Hello. We're Virgin Australia, and we're looking for Guest Services Agents to join our team in Adelaide Airport.We're the airline that's always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and...

  • Guest Service Agent

    5 days ago

    Adelaide, South Australia Accor Apartments & Realty Full time

    Nestled in the heart of Adelaide's CBD, Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning...

  • Guest Service Agent

    3 weeks ago

    Adelaide CBD, Australia Hilton Full time

    Guest Service Agent - Hotel Reception **Do you give a great first impression? Hilton Adelaide Is looking for you!** Join the Front Office team in welcoming guests to the Hilton Adelaide. Part Time positions available. Hourly Wage Range: $27.6288 - $ 50.23 **What will I be doing?** As a Guest Service Agent in the Front Office Team, you will provide...

  • Guest Service Agent

    5 days ago

    Adelaide, South Australia Accor Apartments & Realty Full time

    Nestled within the heart of Adelaide's CBD, you will find Mantra Hindmarsh Square. The property offers a range of self-contained apartment-style hotel suites, as well as one and two bedroom suites. Mantra Hindmarsh Square also offers an on-site restaurant, DJ Diners, where breakfast is served daily and in-room dining is available. There is plenty to do in...