![Westpac Group](https://media.trabajo.org/img/noimg.jpg)
Service Desk Operator
3 weeks ago
**Service Desk Operator**:
- **Adelaide Based**:
- **Permanent Part Time Position**
**How will I help?**
Are you passionate about technology and eager to embark on a dynamic career in the heart of the financial sector? Look no further We are seeking talented individuals for the role of IT Service Desk Operator. This role is the entry-point to a range of career opportunities within Technology here at the Westpac Group.
**_Key Responsibilities: _**
- Addressing technology issues from internal colleagues with enthusiasm and efficiency.
- Proactively troubleshooting and resolving first-level technology issues across a diverse technology stack.
- Spearheading the evolution of our service desk through automation, knowledge management, and artificial intelligence.
**_Desired Skills: _**
- Creative Problem Solving - use innovative thinking to tackle diverse technology challenges.
- Career Driven - join a team that encourages your professional growth and development.
- Technical Ability - showcase your expertise across a broad technology spectrum.
- Passion for Technology - Fuel your work with enthusiasm for the latest in tech trends.
- Quick Learner - Adapt swiftly to new technologies and evolving industry landscapes.
- Clear Communicator - engage with diverse of stakeholders both written and verbally.
- Ownership - being committed to taking responsibility to deliver the right outcomes.
**_What We Offer: _**
- Exciting career prospects within a leading Australian bank.
- Opportunities for continuous learning and skill development.
- A collaborative work environment that values creativity and initiative.
- The chance to drive the future of our service desk with cutting-edge technology solutions
**What’s in for me?**
As a Service Desk Agent you will be taking the first step on your career in technology. We will back you in the development of your career with internal career prospects and flexible working. You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is to become one of the world’s great service companies. You will also be backed by a fantastic team of people in a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements.
**What do I need?**
- Have valid Australian working rights
- Be available to work between 6:00AM and 9:00PM Monday to Friday - initially engagement will be between 7:30AM and 5:30PM with a possibility for additional hours on an ad-hoc basis
- Have an interest in technology or data analytics
- Work as part of a team delivering service and support, with a great customer service focus
- Have critical thinking and problem-solving skills
- Have clear communication skills
- Enjoy learning new things
- Be self-motivated, with a positive attitude towards your work
**What’s it like to work there?**
As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth, and insurance benefits in the market.
We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will have access to banking, wealth and insurance benefits.
**How do I Apply?**
Start here. Just click on the **APPLY **button.
**_Do you need reasonable adjustments during the recruitment process? _**
At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.
-
Service Desk Operator
5 days ago
Greater Adelaide SA, Australia Westpac Banking Corporation Full timeService Desk Operator - **Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position** **How will I help?** Are you passionate about technology and eager to embark on a dynamic career in the heart of the financial sector? Look no further! We are seeking talented individuals for the role of IT Service Desk Operator. This role is the...
-
Service Desk Operator
5 days ago
Greater Adelaide SA, Australia Westpac Banking Corporation Full timeService Desk Operator - **Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position** **How will I help?** As a Service Desk Agent, you will be taking the first steps in your career in technology. You will be responsible for supporting our internal customers with their IT enquiries and using the skills and experience you acquire as...
-
Service Desk Operator
9 hours ago
Greater Adelaide SA, Australia Westpac Banking Corporation Full timeService Desk Operator - **Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position** **How will I help?** As a Service Desk Agent, you will be taking the first steps in your career in technology. You will be responsible for supporting our internal customers with their IT enquiries and using the skills and experience you acquire as...
-
Service Desk Operator
1 week ago
Greater Adelaide SA, Australia Westpac Group Full time**Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position** **How will I help?** As a Service Desk Agent, you will be taking the first steps in your career in technology. You will be responsible for supporting our internal customers with their IT enquiries and using the skills and experience you acquire as a stepping stone for...
-
Service Desk Operator
10 hours ago
Greater Adelaide SA, Australia Westpac Group Full time**Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position **How will I help?** As a Service Desk Agent, you will be taking the first steps in your career in technology. You will be responsible for supporting our internal customers with their IT enquiries and using the skills and experience you acquire as a stepping stone for your...
-
Service Desk Analyst
3 weeks ago
Greater Adelaide SA, Australia Hudson Australia Full time**Job Opportunity: Experienced Service Desk Analyst** We are seeking a skilled and dedicated **Service Desk Analyst** to join our team, providing crucial support during our peak teaching and student recruitment periods. **Key Responsibilities**: - Provide support for both Windows and Mac operating systems. - Manage Active Directory and Office 365. -...
-
Service Desk Team Lead
3 weeks ago
Greater Adelaide SA, Australia Brennan IT Full time**Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....
-
Service Desk Operator
3 weeks ago
Adelaide Region SA, Australia Westpac Group Full time**Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position** **How will I help?** As a Service Desk Agent, you will be responsible for supporting our internal customers with their IT enquiries. You’ll be working for an organisation that supports development, internal career moves and flexible working. Along with competitive...
-
Ict Service Desk Officer
3 weeks ago
Greater Adelaide SA, Australia HAYS Full timeA 6-month government contract opportunity for a Service Desk Officer based in Adelaide **Your new company** This government department offers a wide range of services to the public with the aim of creating a secure and peaceful environment by reducing crime and disorder. It is a large and complex organization that is constantly under public scrutiny and...
-
Service Desk Officer
3 weeks ago
Greater Adelaide SA, Australia HAYS Full timeA 6-month Government contract opportunity for a Service Desk Officer (Night Shift) based in Adelaide **Your new company** This well-known and reputable organisation is currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups, printer issues,...
-
Service Desk Analyst
2 weeks ago
Greater Adelaide SA, Australia SkyCity Entertainment Group Full timeSkyCity Adelaide is currently seeking a dedicated **Service Desk Analyst** to join our team. If you thrive on assisting users, solving technical challenges, and ensuring smooth ICT operations, this role is perfect for you! **_ So, what does this opportunity look like?_** **_ What you will look like?_** **What's in it for you?** Besides working with great...
-
Service Desk Team Lead
3 days ago
Greater Adelaide SA, Australia NRI Australia Full time**Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward - so that you’re always ahead of tomorrow.** **THE OPPORTUNITY**: We are excited to announce a new opportunity for a Service Desk Team...
-
Service Desk Team Leader
4 weeks ago
Adelaide Region SA, Australia Westpac Group Full time**Service Desk Team Leader**: - **Service Integration and Management**: - **Adelaide Based, Permanent Role** **How will I help?** The Service Desk Team Leader is responsible for leading the Service Desk team to deliver quality support in line with agreed service levels and actively contributing to problem management and resolution. **What you will...
-
Aps 4 Service Desk Officer
2 weeks ago
Greater Adelaide SA, Australia Department of Veterans' Affairs Full timeSalary Range: $79,764 - $85,074 + Attractive Superannuation Open Arms is the gateway for veterans and their families to access services, including counselling, to improve their mental health and wellbeing. It promotes and provides mental health and wellbeing services toward improved outcomes and quality of life for veterans and their families. This is...
-
Service Desk
4 weeks ago
Adelaide Region SA, Australia HAYS Full time2 months contract opportunity for a Service Desk Analyst. Based in the Adelaide CBD. **Your new company** This well-known organisation has a friendly and supportive culture. They are currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups,...
-
Service Desk
2 weeks ago
Adelaide Region SA, Australia HAYS Full timePermanent opportunity for a Service Desk Analyst. Based in the Adelaide CBD. **Your new company** *** This well-known organisation has a friendly and supportive culture. They are currently dealing with high demand in their service desk and looking to add to their team. **Your new role** *** You will be responsible for providing first line IT support, this...
-
Service Desk Officer
1 week ago
Adelaide Region SA, Australia Uniting Communities Full time**Uniting Communities** is seeking two permanent full time **Service Desk Officers** to join our ICT team. The Service Desk Officer role supports customers by providing quality support and efficient incident resolution. The Service Desk Officer plays a crucial role in ensuring the smooth operation of the organisation’s technology functions, with...
-
Service Desk Team Lead
4 weeks ago
Adelaide Region SA, Australia Uniting Communities Full time**Uniting Communities** are seeking an experienced **Service Desk Team Lead** to join the ICT team! This role is responsible for supervising the operation of the IT Service Desk to ensure issues are documented, triaged, escalated, and rectified according to set and agreed measures. This role will provide leadership and guidance to the service desk team,...
-
Service Desk
4 weeks ago
Adelaide Region SA, Australia HAYS Full time6 months Contract opportunity for a Service Desk Officer **Your new company** 6 months Contract opportunity for a Service Desk Officer based in the Adelaide CBD. This is a leading organisation where they focus on providing a positive impact on the society. **Your new role** You will be responsible for providing excellent L1 Support to their clients both...
-
Service Desk
6 days ago
Greater Adelaide SA, Australia NRI Australia Full time**Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward - so that you’re always ahead of tomorrow.** **THE OPPORTUNITY**: An exciting opportunity has arisen for a customer experience lead within...