CRM and Journey Specialist

3 weeks ago


Sydney, Australia Hatch Full time

** This role is at PwC (not for Hatch)**

Hatch is supporting PwC to find a great CRM and Journey Specialist to join their Marketing team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like PwC.

**About the role at PwC**

The **CRM and Journey Specialist** is key to supporting optimal utilisation and continued development of our user experience across all marketing channels to support our businesses strategies. They provide oversight and expert advisory of engagement journey design, build, test and deployment focused on demand and lead generation, lead nurturing and content. They deliver clever, automated and targeted PwC campaign and ad hoc communications. They love leveraging data to improve journeys and the ability it gives organisations to connect with their clients.

**Seniority**

**Mid Level** - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

**Responsibilities**
- Project Coordination - Coordinate people and processes to ensure the effective and timely running of a project
- Campaign Optimisation - Increase performance of campaigns by proactively finding opportunities and tactics to improve processes, experiences, and results
- Stakeholder Engagement - Partner with stakeholders to understand specifications, business requirements, and communicate insights

**Strengths**
- Problem solving - Identifies problems and develops logical solutions that address the problems
- Numerical problem solving - Works with numerical information and performs mathematical calculations to solve problems
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like PwC.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $80,000.00 - $120,000.00 per year

Work Location: One location



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