CRM Specialist

4 days ago

Sydney, Australia Jivaro Full time

Flexibility to work 3 days from home.
- Lead innovative CRM projects with real opportunities for creativity and impact.
- Strong commercial acumen with a results-driven mindset.

**The Role**:
**Key Responsibilities**:

- Oversee audience segmentation strategies to deliver personalised, targeted content for key markets.
- Optimise CRM performance through A/B testing, data analysis, and process improvements to increase deliverability, open rates, click-through rates, and conversions.
- Collaborate with graphic designers to brief creative assets that align with campaign goals.
- Work closely with the wider marketing team to ensure CRM efforts are integrated seamlessly across all channels.

**What You’ll Bring**:

- Strong proficiency in platforms such as Shopify+, Google Analytics, Google Data Studio, and Yotpo (highly regarded).
- A proven track record in automation and lifecycle marketing campaigns.
- Exceptional attention to detail and commitment to delivering high-quality campaigns.
- Strong commercial acumen with a results-driven mindset.
- Experience within the online retail environment is a plus.
- Excellent written and verbal communication skills.
- A genuine interest in the retail space
- Collaborative, proactive, and hands-on approach with the ability to work cross-functionally.

**Why Join Us?**
- Flexibility to work 3 days from home.
- Be part of a globally recognised brand with exciting growth initiatives.
- Lead innovative CRM projects with real opportunities for creativity and impact.
- Work within a dynamic, collaborative team that values your expertise and contributions.

If you’re a results-oriented CRM Specialist with a passion for crafting impactful customer experiences, this is your opportunity to take ownership of an exciting role and drive success on a global scale. We’d love to hear from you

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