CRM Specialist

6 days ago

Sydney, Australia Jivaro Full time

Working with a stellar Senior Leadership Team
- Drive, develop & implement innovative CRM strategies for the ANZ market
- WFH flexibility & stunning office space in the Eastern Suburbs
- Join a market-leading Fashion & Apparel Retail business, as their new CRM Specialist, using data-driven decision making, to elevate customer engagement and loyalty.
- Be part of a super talented Digital team, focusing on identifying key trends, presenting insights & strong recommendations to push the business forward.**The Role**:
You will be responsible for analysing, segmenting & interpreting data, to identify key trends & insights, and help to create a very targeted and personalised Digital customer experience.
- You will be focused on identifying new ways to optimise data, be highly analytical & able to present suggestions to senior leadership. Delivering omni-channel campaigns, you will be the driver in optimising the digital experience, enhancing customer engagement and helping to grow the brand beyond the rest of the market.**Essential Skills & Responsibilities**:

- A genuine passion for customer engagement and working to enhance the online digital journey
- Previous experience with managing Customer Data platforms and strong data segmentation knowledge
- An analytical mindset and the ability and skill to analyse, utilise and gather trends and insights from data
- Great commercial acumen, with the ability to present findings and suggestions to Senior Leadership
- Experience and exposure with A/B Testing will be highly regarded
- A passion & genuine interest for the Global Fashion industry would be really beneficial

**The Benefits**:

- Working for one of the biggest Retailers in Australia, across a portfolio of iconic Apparel brands
- Up to $90,000 base + Superannuation, with additional discounts and perks
- Stunning office space & working from home, hyrbid flexibility
- Be part of the next phase of growth & innovation for a market leading business
- Huge career growth potential, learning from a very talented team

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