Aje Athletica Retail Operations Coordinator

3 weeks ago

Surry Hills, Australia Aje. Full time

AJE ATHLETICA is a premium athleticwear brand created through the lens of the Aje fashion house. Designed to enrich physical performance and support through well-being, each AJE ATHLETICA collection encompasses 70% consciously sourced materials. AJE ATHLETICA recognises that the balance between humanity and planet Earth is the ultimate in wellness.

The AJE ATHLETICA stores are an immersive physical landscape for our ambassadors and guests to share their knowledge and passion for wellness. As a special part of the Aje World, these spaces inspire our customers to perform to new heights and experience an exciting chapter in Aje History.

AJE ATHLETICA invites you to be a part of this new era as we have an exciting opportunity for a Retail Operations Coordinator to support the retail operations team and the wider retail teams in completing operational and administrative duties that ensure stores are able to trade efficiently, safely and profitably.

**Our AJE ATHLETICA Retail Operations Coordinator will be distinguished by**:

- Acting as a liaison between Athletica boutiques and Head Office to achieve operational efficiency
- Coordinating communications between Head Office and stores to ensure the right information reaches the right stakeholders at the right time
- Implementing initiatives that support in-store efficiency that allow the retail team to focus on sales performance
- Supporting the development and rollout of the brand specific Operations Manual
- Ensuring all policies and procedures have been implemented successfully at store level and ensures all teams are compliant.
- Supporting with the planning, organisation and execution of retail store openings, events, staff training and other retail employee engagement activities
- Managing and auditing all areas of the boutique and back of house to create and maintain efficiencies
- Providing on-site and/or virtual training to employees on new systems and processes implemented by Head Office
- Supporting the store teams daily by troubleshooting, reviewing system and task compliance, transaction auditing and overall operational support
- Monitoring store consumable usage to ensure adequate supply, and where possible seek the most sustainable options.
- Acting as key point of contact for retail vendor relationships, including stationary providers, store cleaning and maintenance providers

**You will bring**:

- 2+ years previous experience working as a Store Manager or in a customer service role
- A strong understanding and appreciation of the value seamless operations play in providing the best customer experience for our clients in store
- Proficiency in AP21 (or similar ERP) and MS Office including Excel and Adobe Suite is desirable but not essential
- A passion for technology and understands system compliance
- Demonstrated experience working with retail specific data and figures
- Strong project management ability
- An excellent communicator with the ability to draft clear internal and external communications
- A flexible approach to all tasks to accommodate shifting timelines and priorities
- A passion for providing above and beyond support to the team and wider business

**We recognise the impact our team has on our success. To show our appreciation we want you to enjoy..**
- Enticing salary packaging
- Your growth is our growth, training and development programs are recommended and encouraged
- Stepping away from the traditional, Aje HQ is a sunlit space within Surry Hills that influences creative and collaborative thoughts. The awe will never diminish when looking at the curved arches, textured walls and open roof.
- Take advantage of the Sydney Sun with our Early Friday Finishes
- Celebrate milestones such as, Birthdays with Aje leave benefits
- Be a part of the change with increasing positive corporate responsibility, reflected through our Aje Aware Charter
- Be adored and recognised as no key achievement and success goes unnoticed
- We appreciate our hard working teams however, a healthy work life balance is one in which we actively promote
- Embrace the Aje and AJE ATHLETICA style with our generous employee discounts, pre-order programs, clothing allowances and regular sample sales

Join now as a new era of wellbeing awaits you
- At Aje Collective, diversity is a founding principle of the brand, taking inspiration from multicultural Australia throughout all visual communications since inception. We are committed to developing a culture and environment that celebrates diversity, equality and inclusion by promoting diversity in all forms and creating a safe environment for all employees, applicants and customers._

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