Customer Service Representative

7 months ago


Warriewood, Australia PharmaCare Group Full time

**Introduction**:
About us

At PharmaCare, we inspire people to be the best, healthiest and happiest they can be. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We are home to some of Australia’s most well-known and trusted brands including Nature’s Way, Bioglan, Sambucol, Norsca, Brut, Skin Doctors, Naturopathica, KP24, Aquasun, Promensil, BioMedica, Medlab and many more.

Our success comes from our performance led culture, and we want our people to succeed. We encourage ownership and integrity with an entrepreneurial flair. Based on the Northern Beaches we live the life we promote.

We are family owned with a global reach, our products are found in pharmacies, supermarkets, department and variety stores all over the world.

Extras we know you’ll love
- On site 3 level gym with dedicated personal trainers and daily classes
- Full time barista with free coffee and free smoothies
- Generous monthly product allowance to support your health and wellbeing
- Paid parental leave, subsidised health and salary continuance insurance
- Flexible working hours
- Secure onsite parking
- Employee assistance/wellbeing initiatives
- Ongoing training and development programs
- Leave loading

**Description**:
About the role

The main responsibilities of our customer service representatives is to ensure customer and consumer enquiries are dealt with promptly and professionally. Some of the other responsibilities include:

- Supply admin support for our web and finance teams in relation to websales and pharmacy credits.

Attend to inbound calls efficiently with a sense of purpose with customer and consumer satisfaction in mind.
Work with and assist as a team support to the company Field Representatives.
Take customer orders & upsell where possible on behalf of Field Representatives if required.
Track orders and deliveries at the request of our customers and consumers.
Investigating of and follow thru of consumer enquiries from websales. Providing refund information to Finance where applicable.
Forwarding of all orders to Field Force as and when required.
Being the backup on Reception at any time requested.
Learning and keeping up to date with all internal computer systems and requirements.
Ensure compliance of all company procedures and policies.

**Skills and Experiences**:
About you

Relevant customer service experience
Results focused background - experience in working in a Performance measured environment.
Strong confident phone manner.
A love of people and the passion and desire to provide excellent customer service.
Time management skills and the ability to prioritise and work under pressure.
Ability to work in a fast-paced team environment
Must possess initiative and be well organised.
Excellent communication and interpersonal skills.
Strong and proactive problem solving skills.
Ability to collect, analyse and organise information, with attention to detail.
Good understanding of Salesforce and JDE would be advantageous



  • Warriewood, Australia Tempnet Personnel Placement Full time

    Competitive salary + super - Permanent Full Time Monday to Friday - Immediate start. Close to public transport. Parking available on site. CUSTOMER SERVICE REPRESENTATIVE - **Immediate start**: - **Training given in all products and services**: - **Competitive Salary + Super according on abilities and experience**: - **Sponsorship is also...


  • Warriewood, Australia Link Medical Products Pty Ltd Full time

    Link Healthcare, a Clinigen company, is a growing specialty healthcare services company, with one clear aim: to deliver the right medicine, to the right patient, at the right time. To achieve our aim, we have built a group of complementary businesses which operate efficiently in a complex global regulatory environment; ensuring medicines are delivered...


  • Warriewood, Australia Link Medical Products Pty Ltd Full time

    Link Healthcare, as part of Clinigen Group, is a global pharmaceutical and services company with a unique combination of businesses focused on providing access to medicines to improve the quality of people's lives around the world. We are the global leading experts, trusted by both pharmaceutical and biotech companies and healthcare professionals, in...


  • Warriewood Shopping Square, Australia Memory Block Full time

    Job Title: Sales and Customer Service Representative Location: Central Coast, New South Wales Contract Length: 6 months Training Location: Sydney, New South Wales **Job Type**: Part-time At Memory Block Australia, we're passionate about printing your favourite photos and designs onto wooden blocks. We're looking for outgoing and driven Sales and...

  • Customer Service

    4 days ago


    Warriewood, Australia Optimal Recruitment Pty Ltd Full time

    **Permanent Full-time**: - **Dynamic Team**: - **$60,000 plus super** Our client is an international company who provide over 14,000 different medicines. With offices in the UK, USA, South Africa, Europe, Japan and across Asia they are a great company to work for where your career can go from strength to strength. They are currently looking for an...

  • Customer Service

    7 months ago


    Warriewood, Australia AB Dental & Medical Full time

    If you are looking for the next step in your career in the dental industry then this could be the perfect opportunity. We are seeking someone with a strong background in the dental industry, either as a Dental Assistant/Receptionist or Clinical Coordinator for a specialist customer service position. If you are looking for the next step in your career in the...


  • Warriewood, Australia PharmaCare Group Full time

    **Introduction**: About us At PharmaCare, we inspire people to be the best, healthiest and happiest they can be. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We are home to some of Australia’s most well-known and trusted brands including Nature’s Way, Bioglan,...


  • Warriewood, Australia Optimal Recruitment Full time

    Permanent full-time role - Based on the Northern Beaches of Sydney - Good salary + bonus + significant staff discounts - **Permanent full-time role**: - **Based on the Northern Beaches of Sydney**: - **Good salary + bonus + s**ignificant staff discounts** Our client is **ASX listed** and a leading distributor of audio-visual solutions for all types of...


  • Warriewood, Australia St.George Full time

    **Join a supportive team in our Warriewood branch**: - **Permanent Full Time position**: - **Customer service role working with the local community** **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances...


  • Warriewood, Australia St.George Full time

    **Join a supportive team in our St George Warriewood Branch**: - **Permanent full time position**: - **Customer service role working with the local community **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and...


  • Warriewood, Australia Optimal Recruitment Full time

    **Based in Warriewood**: - **School hours available**: - **Excellent salary up to $90k plus super**: - **Ongoing Temporary Role** Our client is a global healthcare company specialising in the diagnosis and treatment of allergies through allergy immunotherapy products. They are looking for a professional customer service/logistics administrator. Offering...


  • Warriewood, Australia Optimal Recruitment Full time

    **Permanent Full-Time Role**: - **Based in Warriewood with parking on site**: - **Excellent salary package $116,500 including bonus + Super** Our client is **ASX listed** and a leading distributor of audio-visual solutions for all types of installation projects in Australia and New Zealand, including professional broadcast, media and communications;...


  • Warriewood, Australia Optimal Recruitment Pty Ltd Full time

    **Permanent Full-Time Role**: - **Based in Warriewood with parking on site**: - **Excellent salary package including bonus** Our client is **ASX listed** and a leading distributor of audio-visual solutions for all types of installation projects in Australia and New Zealand, including professional broadcast, media and communications; defence, law...


  • Warriewood, Australia Surface Designs Full time

    If you like everyday to be different and don't want to be sitting at a desk all day everyday we have the perfect role available. Surface Designs is a leading supplier of Rubber Softfall within the Australian Market. An exciting Sales/Customer Service Coordinator role has become available within our small friendly team based in Warriewood. You will have the...

  • Customer Support

    7 months ago


    Warriewood, Australia Pharmacare Group Full time

    **Introduction**: About us At PharmaCare, we inspire people to be the best, healthiest and happiest they can be. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We are home to some of Australia’s most well-known and trusted brands including Nature’s Way, Bioglan,...


  • Warriewood, Australia Telstra Full time

    **Employment Type**:Permanent **Closing Date**:10 Jan 2025 11:59pm **Job Title**:Telstra Retail: Part Time Customer Service and Sales Consultant WARRIEWOOD **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store...

  • Client Service Manager

    7 months ago


    Warriewood, Australia OE's Cleaning Pty Ltd Full time

    **Client** **service Manager** Warriewood, NSW. OE’s Cleaning Pty Ltd. Customer Service - Customer Facing (Call Centre & Customer Service). Full time. $75-80k p.a. + Superannuation. We have an exciting opportunity available for an experienced Customer Service Manager to join a local Strata Cleaning, Gardening and Lawn Mowing Company. Position...


  • Warriewood, Australia Aquatic Achievers Swim Schools Full time

    Aquatic Achievers Swim Schools is growing, and we are looking for passionate, enthusiastic people to join our Customer Experience Team at our Warriewood location. - Great communicator. - Customer Service focused. - Experience within a fast paced customer facing role. - Thrives on working in a team. - Problem solver with an eye for detail. - Can work a...

  • Laundry Attendant

    2 days ago


    Warriewood, Australia Arcare Aged Care Full time

    **Laundry Attendant | Arcare Warriewood** - Career Path Opportunities - Make a difference to the lives of others - Join a provider that values relationships - **Sign on Bonus of $1,500!** Seeking people with high level customer service skills to join our team. Form relationships that matter and build on this every day. **On Offer** - A flexible working...

  • Cleaner

    7 months ago


    Warriewood, Australia Arcare Aged Care Full time

    **Cleaner | Arcare Warriewood** - Career Path Opportunities - Make a difference to the lives of others - Join a provider that values relationships Seeking people with high level customer service skills to join our team. Form relationships that matter and build on this every day! **On Offer** - A flexible working environment to balance your life. - Reward...