Emerging Markets Solutions Consultant

7 months ago


Melbourne, Australia People 2.0 Australia (EST) Pty Ltd Full time

Our client is looking for a Solutions Consultant to join their team in APAC.

The Emerging Market Solutions Consultant - APAC will be chartered with validating and establishing the businesses go-to-market presence in the Asia Pacific (APAC) region. The role will also be responsible for supporting the end-to-end client lifecycle and services.

**RESPONSIBILITIES**

**Business Development & Sales**:

- Develop and execute a regional go-to-market territory plan
- Participate in regional events to drive awareness and sales qualified leads
- Effectively communicate the clients message and key differentiators
- Continuously learn about the clients product line, new features, benefits, and solutions associated with the clients Software products and services
- Lead RFI and RFP submissions
- Support client contracting and pricing negotiations
- Support client questions around Data Privacy, System Security, and functionality / solutions
- Support marketing initiatives such as Client Conferences, Trade Shows, and Industry events

**Business Analysis & Consulting**:

- Meet with prospective clients to understand and analyze their Global Mobility program and technology requirements.
- Design and configure the clients Software solutions to support custom demonstrations and sandboxes for prospective clients
- Lead workshops to investigate processes and identify process inefficiencies
- Lead a consultative, solutions-based approach to effectively deliver what the customers needs
- Demo the clients Software solutions in a tailored way to showcase value to the customer program
- Document overall system requirements (including process flows and functional requirements)
- Establish and provide overall design for the solution implemented
- Lead training and create user training materials
- Participates in external client training sessions such as webinars, user conferences, client's specific training sessions, etc.
- Provides internal training on industry, best practices, and soft skills (proactive communication strategies, fostering positive working relationships, business writing...), etc.

**Project & Account Management**:

- Maintain good relationships at the executive and manager level of customers through regular contact and discussion of business needs
- Help manage customer product enhancement ideas and priority lists
- Review issues logged by customers to ensure completeness and provide direction on solutions and oversight of customer communications
- Develop and deliver implementation project plans factoring-in customer requirements, solution design, and resource availability

**SKILLS & QUALIFICATIONS**
- Minimum of 5 years of experience working in the Global Mobility industry
- Minimum of 3 years of experience designing & configuring AssignmentPro
- Proven experience fostering successful client relationships
- Experience leading multiple work streams
- Software configuration and/or business analyst experience
- Ability to understand complex client business processes, issues, and needs
- Ability and flexibility to self-manage, organize, and prioritize in order to meet multiple deliverables and deadlines in a fast-paced and ever-changing environment
- Exceptional verbal/written communication skills
- Strong analytic and problem-solving skills
- You’re innovative, extremely creative, and constantly looking for ways to improve our processes

**NICE TO HAVE**
- Content marketing experience, create visuals for presentations and clients

**EDUCATION**
- Bachelors’ degree and minimum of 5 years of Global Mobility experience (in-house, Big4 or vendor)

**Salary**: $145,000.00 - $155,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- Global Mobility industry: 5 years (required)
- designing & configuring AssignmentPro: 3 years (required)

Work Location: In person



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