Assistant Residential Property Manager

2 weeks ago

Geelong, Australia Fruition Recruitment Full time

**Employer Bio**:
Gartland are property experts and their well-honed insights are unmatched. A highly regarded real estate firm, and setting the standard across both the commercial and residential markets in Geelong, Gartland builds meaningful connections with their clients, their industry, their community, and each other, which defines their company culture. Outcome focussed and passionate about what they do, the team at Gartland strive not to be the biggest, but to be the best, and they enjoy celebrating success as well as a genuine focus on work/ life balance.

**The Job**:
Responsible for a wide range of administrative activities, and some property management tasks, you’ll be given comprehensive support and training by your experienced team around you who have implemented the best systems and procedures for you to follow. With that help in place, you’ll be providing departmental administrative support across the residential property portfolio. Residential property management refers to managing aspects of a residential property on behalf of the property owner (or landlord). This can involve ensuring the property is in good order and that the tenants are happy and doing the right thing, and can span services such as collecting rent, chasing up arrears, maintaining the condition of the property, organising maintenance jobs, ensuring compliance with property laws, and leasing the property. Gartland have a team of 5 Residential Property Managers that perform these functions, and as a result, they often have overflow administrative needs that relate to these tasks. This is where your support will be required. Your duties will range from preparing and sending prospective renters offers, lease communications and lease documentation, to creating new rental profiles within the property management software (a system called PropertyTree), and assisting Property Mangers with general administration tasks. You’ll prepare and process rental agreement renewals and rent increases, assist Property Managers with condition reports and routine inspections and also coordinate maintenance activities and trades when required. In line with the progress of your training and development, you’ll also work towards taking on a small portfolio of residential properties to manage yourself that will continue to grow in step with your experience.

Predominantly a Monday - Friday 9:00am - 5:00pm role, you will also work approximately 1 in every 8 Saturday mornings on a rotating roster, just to assist with leasing (houses that are open for inspections) across the residential portfolio (and can then take that additional time worked off in lieu).

**Why You Should Apply**:
A varied, challenging and enjoyable opportunity with considerable growth prospects, Gartland’s enviably positioned central Geelong office is full of positive energy and proactive, career driven people that support each other. Gartland fosters an energising workplace culture which values reward and recognition and promotes personal development, and this position comes with full on the job training to nurture your potential and drive your success.

**Culture Snapshot**:
While the environment is relaxed and down to earth, business activity is fast paced and agile with an accompanying growth mindset. Here you’ll find loads of well humoured office banter, team lunches and celebrating success. Everyone is respectful and well intentioned, and there is a genuine focus on internal promotion and continuous learning where self improvement and development is encouraged.

**Benefits On Offer**:
In addition to working with and being mentored by some of the brightest in the business, you’ll also enjoy workplace wellbeing programs and memberships while working at Gartland, such as complimentary membership to Upstate Studios, plus weekly fresh fruit deliveries, mental health leave, ongoing career development, and more, plus you’ll work in an amazing office space with a recently revamped and sleek contemporary outfit.

**Skills Required**:
A positive, proactive, reliable and focused individual, you’ll ideally already have an Agents Representative Certificate (or have a Certificate IV in Property Services, or be working towards this) and have experience providing administrative and customer service support within a professional environment. Adaptable, flexible, and able to use initiative, you’re a team player who learns quickly and can accept instructions easily and readily. Critical to your success, you’ll have exceptional time management and relationship building skills, and have a history of exceeding client or customer expectations. Well presented, and able to thrive in a fast paced, continually evolving environment with competing priorities, you’ll be dealing with a wide variety of people on a daily basis, and as such you’ll have excellent written and verbal communication skills. You’ll also have a genuine desire to succeed in the real estate industry, be org

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