Property Manager

3 weeks ago

Geelong, Australia Employment Hero Full time

**About the business**

Led by an award-winning CEO, Reventon is one of Australia's leading investment and financial services companies delivering a suite of financial products, investment opportunity strategies and wealth creation concepts.

**About the role**

**Exciting Property Manager role available in the Geelong/Ballarat area, enjoy working full remote with only one trip into the head office per month for a company meeting.**

**Be responsible for 160 properties across Geelong and Ballarat. You will be supported by a Leasing Consultant who will show properties, conduct entry reports and assist with routine inspections, as well as 3 Administration Assistant's. You will be responsible for the delivery of effective, professional and efficient property management.**

**Day to Day Responsbilities Include**:

- **Ensure full compliance with the Business Licensing Authority, Estate Agent Act, Residential Tenancy Act and ISO SAI Global Compliance;**
- **Ensure compliance to the Victorian & Civil Administrative Tribunal;**
- **Adhere to Property Management Procedural Manual;**
- **Participate in the review of Property Management procedure manual as a part of the ISO accreditation;**
- **Submit reports on the review to the direct Manager within a reasonable time frame;**
- **Ensure properties are leased to the fullest capacity and rent is paid on time;**
- **Renew leases and ensure the rent is increased where applicable;**
- **Generate and provide Entry Condition reports and Exit Condition Reports;**
- **Maintain rental arrears and rent collection;**
- **Maintain accuracy of documentation by ensuring Tenant files are signed off;**
- **Undertake routine inspections as per PM calendar;**
- **Arrange for urgent repairs within 24 hours;**
- **Arrange for non urgent repairs and maintenance within 14 days;**
- **Ensure bond settlement occurs within 10 days of key return;**
- **Generate Condition Reports on inventory and condition of the property;**
- **Ensure all documentation is accurately completed and submitted on a timely basis;**
- **Ensure compliance with relevant laws and regulations.**
- **Ensure complaints from Tenants are resolved in a timely manner;**
- **Attend to Owners’ enquiries and complaints;**
- **Ensure a satisfactory response to the customer service survey by responding to conflicts and issues;**
- **Develop and maintain effective communications with developers, owners and tenants;**
- **Provide timely responses to all enquiries and contacts.**

**About you**
- **Minimum of 1-2 year’s experience in the real estate industry**
- **Experience working in a fast-paced environment**
- **Demonstrated experience in providing exceptional customer service**
- **Experience in dealing with a diverse range of clients and stakeholders**
- **Agent Representatives Certificate (Vic)**
- **Excellent communication skills both written and verbal**
- **Exceptional attention to detail and high level of organisational skills**
- **Excellent time management skills and prioritisation of workload**
- **Outstanding problem solving skills and the ability to use your initiative**
- **Commercial acumen**
- **Ability to maintain confidentiality**
- **Advanced computer knowledge**
- **Ability to work within a team environment**
- **National Police Check/Record**
- **Current Victorian Driver's Licence**
- **A reliable vehicle

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