Property Manager

2 weeks ago

Geelong, Victoria, Australia Employment Hero Full time

About the business


Led by an award-winning CEO, Reventon is one of Australia's leading investment and financial services companies delivering a suite of financial products, investment opportunity strategies and wealth creation concepts.


About the role

Exciting Property Manager role available in the Geelong/Ballarat area, enjoy working full remote with only one trip into the head office per month for a company meeting.

Be responsible for 160 properties across Geelong and Ballarat. You will be supported by a Leasing Consultant who will show properties, conduct entry reports and assist with routine inspections, as well as 3 Administration Assistant's. You will be responsible for the delivery of effective, professional and efficient property management.

Day to Day Responsbilities Include:

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Ensure full compliance with the Business Licensing Authority, Estate Agent Act, Residential Tenancy Act and ISO SAI Global Compliance;
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Ensure compliance to the Victorian & Civil Administrative Tribunal;
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Adhere to Property Management Procedural Manual;
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Participate in the review of Property Management procedure manual as a part of the ISO accreditation;
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Submit reports on the review to the direct Manager within a reasonable time frame;
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Ensure properties are leased to the fullest capacity and rent is paid on time;
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Renew leases and ensure the rent is increased where applicable;
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Generate and provide Entry Condition reports and Exit Condition Reports;
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Maintain rental arrears and rent collection;
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Maintain accuracy of documentation by ensuring Tenant files are signed off;
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Undertake routine inspections as per PM calendar;
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Arrange for urgent repairs within 24 hours;
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Arrange for non urgent repairs and maintenance within 14 days;
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Ensure bond settlement occurs within 10 days of key return;
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Generate Condition Reports on inventory and condition of the property;
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Ensure all documentation is accurately completed and submitted on a timely basis;
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Ensure compliance with relevant laws and regulations.
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Ensure complaints from Tenants are resolved in a timely manner;
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Attend to Owners' enquiries and complaints;
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Ensure a satisfactory response to the customer service survey by responding to conflicts and issues;
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Develop and maintain effective communications with developers, owners and tenants;
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Provide timely responses to all enquiries and contacts.

About you
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Minimum of 1-2 year's experience in the real estate industry
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Experience working in a fast-paced environment
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Demonstrated experience in providing exceptional customer service
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Experience in dealing with a diverse range of clients and stakeholders
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Agent Representatives Certificate (Vic)
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Excellent communication skills both written and verbal
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Exceptional attention to detail and high level of organisational skills
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Excellent time management skills and prioritisation of workload
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Outstanding problem solving skills and the ability to use your initiative
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Commercial acumen
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Ability to maintain confidentiality
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Advanced computer knowledge
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Ability to work within a team environment
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National Police Check/Record
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Current Victorian Driver's Licence
- **A reliable vehicle

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