Wc Claims Officer

4 months ago

North Ryde, Australia Healius Full time

**Date**:13 Aug 2024

**Location**: North Ryde, New South Wales, AU, 2113

**Company**:Healius

**About us**

Healius Limited is one of Australia's leading healthcare companies and is synonymous with quality, affordable and accessible healthcare for all Australians. We have an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners

We are currently seeking a Workers Compensation Claims Officer NSW to join our Corporate team based in North Ryde.

This role is responsible for efficiently processing and managing a portfolio of workers’ compensation claims in accordance with Healius’s policies and procedures, workers’ compensation law and the requirements of the group’s workers’ compensation self insurance license.

You will also provide relief to claims staff in Healius’s other Self-Insured states, as required.

**Responsibilities**:

- Effectively manage all aspects of the allocated portfolio of workers’ compensation claims according to Healius’s policy and procedures, legislation and WorkCover guidelines.
- Effectively communicate with all key stakeholders in the claims management process including Healius’s personnel, injured workers, unions, external service providers and the regulator.
- Maintain claims management records in the Safetysuite system and hard-copy claim files.
- Provide technical and practical advice to support the continual improvement of Healius’s workers’ compensation business processes.
- Provide advice to Healius’s RTW/Rehabilitation Coordinators to promote the timely and safe return to work of injured workers.
- Determine Provisional liability and claim liability for claims appropriately and within the timeframes.
- Ensure Injury Management Plans are prepared in accordance with timeframe, are specific to the injured worker and are updated/reviewed in accordance with timeframes.

**About you**:

- Demonstrated knowledge of workers’ compensation law and claims management
- Good knowledge of MS Office and SAP
- Excellent interpersonal and communication skills
- Capable of taking initiative without constant guidance
- Attention to detail
- Ability to handle a number of major tasks in the order of importance and relevance to the business
- Demonstrated experience in a Claims Management Role in a self-insured organisation or agent

**Benefits and Wellbeing**

**As part of working for Healius, you will have access to a range of benefits including**:

- A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Fitness Passport - access fitness centres across Australia at a subsidised rate
- Career growth opportunities across the Healius network
- Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians

**Our commitment to diversity and inclusion**

Healius is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

**How To Apply**

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

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