Billing Officer

5 months ago

North Ryde, Australia Lotus People Full time

Leading not-for-profit clinical care provider in northern Sydney
- Flexible working will be possible once probation completed
- $70k + super + salary sacrificing

**THE COMPANY**
Lotus People are excited to partner with a leading medical institution situated in the heart of northern Sydney. This organisation is renowned for offering state-of-the-art medical services backed by pioneering research and education. This healthcare provider is a known leader in teaching and research. As one of Australia's foremost not-for-profit healthcare organisations, they are dedicated to providing the highest level of care to patients. Join a team based in a conveniently located office, with access to parking and plenty of amenities.

**THE ROLE**
***
As part of the Finance team, the Billing Officer is responsible for assessing and preparing private health insurance claims. This role will suit someone who is experienced in working to deadlines to process a high volume of claims/invoices. The Billing Officer will be required to liaise with patients and other stakeholders to perform their duties, so excellent communication skills and a high level of care and empathy is a must for this role. You will be required to collect information from various sources, prepare certificates and follow up on refunds from health funds.

**DUTIES**
- Assess and process billings for private health fund claims
- Communicate with patients in regards to billings
- Follow up debtors and overdue payments (30 days)
- Participate in audit preparations and processes
- Assist in responding to enquiries to troubleshoot and resolve billing issues
- Input and manage data in the healthcare information system

**SKILLS & EXPERIENCE**
- Previous experience in a high-volume manual billing or accounts position or, strong administrative experience with an interest in pursuing a billing role
- Previous experience in a clinical or healthcare industry would be highly advantageous
- Intermediate Excel and MS Office skills
- Strong eye for detail and attention to accuracy
- Excellent written and verbal communication skills

**BENEFITS**
- Salary sacrificing scheme - up to $10k per year
- Work from home flexibility available following probation period
- Excellent access to on-site amenities including parking, cafes and public transport
- Be part of an organisation known for their diverse, inclusive and collaborative work environment

**THE PROCESS**

If you are shortlisted for the role, there will be a 1-2 stage interview process with the client. This role is currently vacant and so start date is as soon as possible, however notice periods up to 4-5 weeks are absolutely considered

**HOW TO APPLY**

To be considered for this position, please APPLY for the role through this advert.

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