Visitor Information Centre Officer

3 weeks ago


Richmond, Australia Hawkesbury City Council Full time

**Closing date**: 18/06/2024 11:59 PM AUS Eastern Standard Time**Location**: Richmond, NSW**Department**: Economic Development**Employment type**: Casual- Be passionate. Be progressive. Hawkesbury City Council._
- ** Casual Employment / $38.65 per hour**:

- ** On-Site Parking**:

- ** Discount Gym Membership**

Hawkesbury City Council is the largest local government area in metropolitan NSW covering 2,800 square kilometres, incorporating both urban and rural communities. We are committed to working together to deliver outcomes for the community through innovation and best practice.

**The Role**

Reporting to the Visitor Information Centre Lead and based in Richmond, this is a casual position, hours of work will vary from week to week and will include covering shifts for periods of leave and coverage in busy periods, as required. The purpose of the position is to assist in the provision of visitor information to the general public and people of the City of the Hawkesbury and to support Council’s strategic tourism activities.

**About You**

You will have experience working in a tourism role and will demonstrate excellent interpersonal skills in dealing with internal and external stakeholders and customers. You will be enthusiastic, motivated, approachable and have experience working autonomously in a similar position.

**Essential Criteria**
- Certificate III in Tourism or equivalent
- Extensive experience in assisting the public with their visitor experience
- High level skills in using the internet, online and print media for accurate information gathering
- Experience using Microsoft Office suite
- Proven research and writing skills
- Experience in cash handling and basic reconciliation procedures
- Working with Children Check (WWCC) or willing to obtain prior to employment
- Availability to work 4 hours shifts throughout the week

**Desirable Experience**
- Certificate IV Tourism
- First Aid certificate
- Experience and skills in desktop publishing

**The Rewards**
- Great working environment
- Health and Wellbeing Program
- Long Service Leave after 5 years
- Corporate Rate Gym Membership - Oasis Leisure Centre
- Employee Assistance Program for employees and their family

**To Apply**

**Applications close Tuesday, 18 June 2023**

Applicants who do not address the selection criteria may not be considered for this position.
- Please note that the canvassing of Councillors in relation to these matters will automatically disqualify the applicant from this process._



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