Part Time Administration Support Officer

7 months ago

Richmond, Australia The GEO Group Australia Pty Ltd Full time

**Do you demonstrate **experience in Customer Service, Reception or Generalist Administration roles?**:
**Do you demonstrate high attention to detail, **communication** and time management skills?**:
**Part-Time 0.8 FTE opportunity at our Community Reintegration Centre.**:
**About The GEO Group Australia**

To view our videos, including the type of individuals we seek to join our business, click here.

**About Ravenhall Correctional Centre**

**Ravenhall** is Victoria’s largest, medium security prison for adult sentenced and unsentenced males. Its contemporary campus-style design provides a safe and humane environment that enables and nurtures GEOs Continuum of Care operating philosophy.

Ravenhall also has a dedicated Forensic Mental Health Unit, a specialised Closed Supervision Unit for prisoners with significant challenging behaviours, and a small Mission Based Unit for prisoners who have never been in custody before. In recognition of the importance of Continuum of Care, Ravenhall extends its presence into the community by providing ex-prisoners with access to post-release support at GEO’s Community Reintegration Centre.

With key focus on young adult offenders, Aboriginal and those with complex and mental health needs, prisoners at Ravenhall have significant opportunities to engage in work, education, programs and services, through an evidence based approach to reduce re-offending.

Ravenhall’s unprecedented emphasis on offender rehabilitation and reintegration is evidenced through collaborative and integrated relationships with key Alliance service partners including Forensicare, Correct Care Australia, YMCA, Honeywell and Bendigo Kangan Institute of Tafe.

To learn more about Ravenhall Correctional Centre, click here.

**About the Opportunity**:
We are seeking a part-time Administration Support Officer to join our Community Reintegration team based in Richmond, Victoria. Providing administrative support to the suite of post release programs based at the GEO Community Reintegration Centre, your high-level administration skills and attention to detail will be key.

Reporting to the Community Reintegration Centre Manager, you will be responsible for organising meetings and appointments, maintaining filing systems, managing office supplies and data entry. You will manage front desk duties including answering and directing calls and receiving clients and visitors into the centre.

The Administrative Support Officer will:

- Maintain expertise in the use of key data management systems including Microsoft Office (Word, Excel, Outlook) and a willingness to be trained in the use of other data collection systems.
- Participate as a member of the broader Community Reintegration Centre team working collaboratively with all staff.
- Manage reception/front desk duties including answering and directing calls and receiving clients and visitors in to the Centre.
- Provide administrative support to the suite of Post Release Programs based at the Community Reintegration Centre, including minute taking, room bookings, client scheduling and other needs.
- Liaise with internal and external agencies in relation to the scheduling of their attendance at the centre including our Alliance partners, Rehabilitation and Reintegration Team and key stakeholders.
- Update and maintain records and data bases, complying with administrative systems and processes to ensure all information is accurate, organised and accessible.
- Ensure compliance with all Company Policies and Procedures and the Governance, Risk and Compliance Manual.
- Work location will be at Geo Group's Bridge Center -Located at 548, Bridge Road, Richmond, VIC 3121.

**Your Skills & Experience**:
To be successful in the role of Administration Support Officer you will have:

- Demonstrated attention to detail and self-discipline leading to accurate data entry into information management systems.
- Previous experience in administrative roles and/or office management and support.
- Demonstrated high-level organisational and time management skills, verbal and written communication, including an ability to effectively minute meetings and prepare reports.
- Clear and evident professional boundaries with a commitment to maintaining the confidentiality of participant information.
- Ability to work in a multidisciplinary environment and provide administrative support to a range of professionals.
- Interest in offender rehabilitation and reintegration.

**About the Benefits**:
Joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the community. Benefits of working for GEO, include but are not limited to:

- Role diversity and internal career progression opportunities
- Ongoing professional development opportunities (including further education sponsorship)
- Flexible working arrangements
- Competitive salary and rewards scheme
- Employee Assistance Program
- Staff gym
- Subsidised meals

**To be considered for this

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